Group Operations Director

2 days ago

London, Greater London, United Kingdom Kara Healthcare Full time £60,000 - £80,000 per year

Group Operations Director – Kara Healthcare

Location:
National (Hybrid with travel)

Reporting to:
Reports to: Chief Executive Officer (CEO) or Managing Director.

Direct Reports:
Regional Directors / Managers

Are you a strategic and inspirational leader with a passion for driving excellence in care?
Kara Healthcare
is seeking an exceptional
Group Operations Director
to join our Senior Leadership Team and lead a portfolio of high-quality care services, including care homes, supported living, and specialist services.

This is a pivotal role for a proven leader who can combine operational expertise with a strong commercial mindset — ensuring outstanding quality, compliance, and performance across our growing organisation.

What You'll Do

As Group Operations Director, you'll:

Lead on Quality, Safety & Compliance

  • Champion a culture of excellence and person-centred care.
  • Ensure services meet and exceed regulatory standards (CQC and other relevant bodies).
  • Oversee governance, safeguarding, and incident management with a focus on continuous improvement.

Drive Strategic & Commercial Success

  • Translate our Group vision into actionable regional and service-level strategies.
  • Take full ownership of budgets, delivering strong financial performance (revenue, EBITDA, cost control).
  • Partner with Business Development to identify opportunities for growth and new service launches.

Deliver Operational Excellence

  • Provide leadership and direction to Regional and Service Managers, ensuring operational efficiency.
  • Set and monitor KPIs for quality, staffing, and financial performance.
  • Build and manage strong relationships with regulators, commissioners, and key stakeholders.

Inspire People & Culture

  • Lead, mentor, and develop high-performing operational teams.
  • Drive recruitment, retention, and leadership development strategies.
  • Promote an inclusive, values-driven culture where people thrive and service users receive outstanding care.

What We're Looking For

  • Significant senior operational management experience in health or social care (multi-site).
  • Proven track record in improving quality ratings and delivering commercial success.
  • Strong understanding of regulatory frameworks (CQC, Care Standards, Health & Safety, Safeguarding).
  • Excellent financial acumen and analytical skills.
  • A motivational leader and communicator who can influence at all levels.
  • Relevant qualification in business, management, or health/social care.

Why Join Kara Healthcare?

At Kara Healthcare, we're committed to transforming lives through compassionate, person-centred care. You'll join a passionate leadership team that values integrity, innovation, and collaboration — and you'll have the autonomy to make a real impact on the quality and success of our services.

Interested?

Apply now or learn more about Kara Healthcare and follow our CEO,
Nitesh Somani
, or Kara Healthcare's LinkedIn page.

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