Cyber Security Operations Manager

Location: London (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Cyber Security Operations Manager means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

We're looking for a dynamic and experienced Cyber Security Operations Manager to lead the AA's operational cyber defence capabilities. This is a hands-on leadership role, responsible for managing a team of cyber analysts and third-party suppliers to ensure the security and resilience of our systems and data. You'll oversee the lifecycle of cyber security controls, drive continuous improvement, and play a key role in shaping our strategic cyber posture.

This role requires strong people leadership, deep technical expertise in Microsoft cyber security technologies, and the ability to build trusted relationships with stakeholders across the business. You'll be instrumental in protecting our digital assets, enabling secure operations, and fostering a culture of accountability, collaboration, and innovation.

• Lead and develop a high-performing cyber security operations team, fostering a culture of collaboration, autonomy, and continuous improvement.
• Manage third-party suppliers and partners to ensure effective delivery of security controls and services.
• Oversee the implementation, optimisation, and lifecycle management of Microsoft cyber security technologies, including Defender E5 and Sentinel.
• Drive incident response and threat detection activities, ensuring timely and effective resolution of security events.
• Collaborate with senior stakeholders across IT and the wider business to align cyber operations with strategic objectives.
• Assess and enhance the organisation's security posture through automation, integration, and proactive risk-based improvements.

• Proven ability to lead, coach, and inspire high-performing teams within a cyber security operations environment.
• Deep expertise in Microsoft cyber security technologies, including Defender E5, Sentinel, Azure Policy, and M365/O365.
• Confident in managing third-party suppliers and building strong, collaborative partnerships.
• Skilled in stakeholder engagement, with the ability to influence and communicate effectively across all levels of the organisation.
• Strong track record in incident response, threat detection, and vulnerability management across complex environments.
• Holds industry-recognised cyber security certifications and demonstrates a solid understanding of security standards and best practices.

We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more

We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.