Customer Service Advisor

7 days ago

Sheffield, Sheffield, United Kingdom Daisy Communications Full time
Company Description

Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there's always an exciting new opportunity to support UK businesses on the horizon.

Job Description

Salary: £ per annum with uncapped commission

Location: Sheffield

Working Hours: Monday to Friday, between the hours of 8:30 – 17: hours per week)

Key responsibilities:

  • Delivering world class service.
  • Upselling and promoting products to customers through excellent service.
  • Ensuring all queries are dealt with promptly and professionally.
  • Ensuring data is always captured accurately.
  • Taking ownership & responsibility for enquiries and resolving any issues.
Qualifications
  • Previous customer service experience is required. 
  • Previous experience in a lead-generation environment is desirable, but not essential. 
  • A confident communicator – we want people who can have great conversations with our customers.
  • Passionate individuals with the willingness to take ownership of the call.
  • A team player who works well with others and has a love for delivering service.
Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
  • £500 referral scheme bonus
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Sim deals for you and your family/friends
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married

  • Customer Service Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom First Customer Contact Ltd Full time £25,000 - £35,000 per year

    Who are we?First Customer Contact is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

  • Customer Service Advisor

    7 days ago

    Sheffield, Sheffield, United Kingdom Student Roost Full time £13,000 - £13,500 per year

    Customer Service AdvisorLocation: Sheffield 3 Salary: £13,113.10 with overtime paid at 1.25 x hour rateHours: Average of 19.5 hours per week (contracted to 1,014 hours annually) between 8am to 8pm.Working Pattern: Shifts are predominantly 4 days on 4 days off, between the hours of 14:00 - 22:00.About Student RoostStudent living is about so much more than...

  • Customer Service Advisor

    1 week ago

    Sheffield, Sheffield, United Kingdom City & Guilds Full time £25,000 - £35,000 per year

    We are currently looking for aCustomer Service Advisorto join one of our training businesses here atCity & Guilds Training; Intertrain, located in Doncaster DN4 8DE.Intertrain is part ofCity & Guildsand is the UK's largest and fastest-growingrailway training and assessment provider.This role is offered as a12-month fixed-term contractto covermaternity...

  • Customer Service Advisor

    1 week ago

    Sheffield, Sheffield, United Kingdom City & Guilds Full time £18,000 - £30,000 per year

    We are currently looking for aCustomer Service Advisorto join one of our training businesses here atCity & Guilds Training; Intertrain, located in Doncaster, DN4 8DEIntertrain is part ofCity & Guildsand is the UK's largest and fastest-growingrailway training and assessment provider.This role is offered as a permanent post.The successful candidate will join...

  • Customer Service Advisor

    7 days ago

    Sheffield, Sheffield, United Kingdom Aon Full time £25,000 - £35,000 per year

    Customer Service Advisor - Sheffield (initial 6 months Fixed Term Contract)Monday-Friday, 08:45 - 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required)Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday?...

  • Customer Service Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom THE SHEFFIELD COLLEGE Full time £25,933 per year

    Sheffield16/11/2025Customer Service AdvisorThe job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.Job detailsSalary£25,433.74 per annum pro rata'd for hours and weeks workedContractual hours37BasisTerm TimePackage30 Days Annual Leave (222 hours) + 8 Bank Holidays...

  • Service Advisor

    1 day ago

    Sheffield, Sheffield, United Kingdom AKA Full time

    aka Recruitment are continuing to work with an expanding client of ours to bring you this rare Service Advisor role. Working with a busy team you will benefit from great company incentives, within an established Dealership based in Sheffield. Working hours are Monday to Friday 8am to 5.30pm with 1 in 4 Saturday  mornings. Salary is dependent on experience...

  • Customer Service Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Plusnet Full time £25,000 - £30,000 per year

    Customer Service Advisor - Broadband TechnicalJob Req ID: 52151Posting Date: 14 Oct 2025Function: Plusnet contact centresUnit:Location:Endeavour Sheffield, Sheffield, United KingdomSalary: 25,087.00Why this job mattersAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to...

  • Claims Service Advisor

    3 days ago

    Sheffield, Sheffield, United Kingdom MFK Recruitment Full time £104,000 - £128,000 per year

    Job OverviewI am seeking a dedicated Claims Service Advisor to join our team. The successful candidate will be responsible for managing insurance claims, providing excellent customer service, and ensuring accurate documentation. The Claims Advisor will play a vital part in supporting clients through the claims process and maintaining efficient administrative...

  • Retail Customer Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Three UK Full time £12,000 - £25,000 per year

    Company Description Three Retail Customer AdvisorLocation: No. 1 49/63 Fargate, Sheffield, United Kingdom, S1 2HDSalary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performanceWorking Hours: Part time 20 hours across 4 days per week, including weekends on a rotation basisWho We AreWe're here to build a network the UK...