Agricultural Account Handler

17 hours ago

York, York City, United Kingdom NFU Mutual Full time £28,000 - £35,000 per year
The Role

Agricultural Account Handler

Salary: Circa £28,000 - £35,000 (dependant on experience)

Contract: Full Time, Permanent

Location: Thirsk or York

Hours:

  • Monday – Friday, 9:00 am – 5:00 pm (1-hour lunch), or
  • 4 days per week, 8:30 am – 5:30 pm (30-minute lunch)

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.

About the Vale of York Agency

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Vale of York Agency.

About the Role

As an Agricultural Account Handler, you'll play a key part in supporting the Agency's farming and rural insurance portfolio. You'll be helping our clients protect what matters most — their land, livestock, machinery, vehicles, homes and businesses.

This is a varied role combining customer service, administration, and account management. You'll work closely with our experienced team and have the opportunity to develop your knowledge of insurance and the rural sector, with full support toward professional qualifications.

Key Responsibilities

  • Client Support: Provide an exceptional service to our farming and rural customers, handling queries efficiently and professionally.
  • Account Management: Assist with renewals, mid-term adjustments and new policies, ensuring all documentation and records are accurate and compliant.
  • Relationship Building: Develop and maintain strong relationships with farmers, landowners, and rural business owners across the Vale of York region.
  • Cross-Selling: Identify opportunities to introduce customers to NFU Mutual's wider product range — including Financial Services, Risk Management, and Health & Safety Consultancy.
  • New Business Development: Support sales initiatives to attract new agricultural and rural clients, contributing to the agency's growth targets.
  • Team Collaboration: Work closely with colleagues and management to share knowledge, stay informed of product updates, and deliver a seamless customer experience.
About You

We're looking for someone who combines great customer service skills with a genuine interest in the rural and agricultural community.

Essential Skills & Qualities:

  • Experience providing excellent customer service in an office or administrative environment
  • Strong interpersonal and communication skills — confident engaging with farmers, rural business owners, and commercial clients alike
  • Organised and detail-oriented with the ability to prioritise and manage multiple tasks
  • A positive, team-focused attitude with a willingness to learn
  • Proficient in Microsoft Office and comfortable using CRM systems (experience with customer databases and social media is an advantage)
  • A knowledge of or background in agriculture or the rural community would be beneficial but not essential

Our Commitment to You

  • A well-established and supportive team environment
  • Long-term career development with full support toward CII qualifications
  • Opportunities to develop specialist knowledge in farming and agricultural insurance
  • Competitive salary (negotiable depending on experience)
  • 21 days holiday plus bank holidays
  • Company pension, death in service and private healthcare scheme
  • Free on-site parking at York and Thirsk
  • Regular team socials and events

Please apply with CV and covering letter to:

Closing date: 15 December 2025.

Please note you will be employed by an Agent of NFU Mutual and jot by NFU Mutual directly.

  • Commercial - Agricultural Executive – with Leadership Progression Opportunity

    1 day ago

    York, York City, United Kingdom NFU Mutual Full time £50,000 - £100,000 per year

    The RoleCommercial/Agricultural Executive – Progression Opportunity toward NFU Mutual Agency LeadershipSalary: Dependant on experienceContract: Full-time, PermanentLocation: York & ThirskHours: Monday–Friday, 8.30am – 5:30 pm (40 hours per week) Introduction to NFU MutualNFU Mutual offers a wide range of products and services, including general...

  • Customer services

    2 weeks ago

    York, York City, United Kingdom Allium Energy Full time £20,000 - £30,000 per year

    Allium is a family-owned renewable energy and biodiversity creation company. Generating renewable power and restoring land for natural habitats.Operating in one of the fastest growing sectors of the economy, our team of 15 are expending fast and have great development opportunities. We pride ourselves on innovation, being a market leader and showing...

  • Private Client Account Handler

    3 days ago

    York, United Kingdom Hiscox Full time

    job description: **Making** the high expectation of superb service a reality for our HNW clients** **Please note this role is a 12 month fixed term contract maternity cover** **About the Team**: A small but highly engaged team split across our London and York offices. The Private Client team is passionate about the brand and surpassing the expectations...

  • Enquiry Handler

    2 weeks ago

    York, United Kingdom Nuffield Health Full time

    HEAD OFFICE Enquiry Handler **Enquiry Handler** **York | Administrator | Permanent | Part Time** **£21,333 pro rata** **25 hour per week** Our sales team in our York Hospital currently have an opportunity for a private patient enquiry handler. Start your journey with us whilst we’ll support you to be your best. **The Role** The Enquiry Handler will...

  • Commercial Account Handler

    14 hours ago

    York, United Kingdom PIB Insurance Brokers Full time

    Job Advert **The Role**: We have a fantastic new opportunity for an experienced Commercial Account Handler to our York team. Fantastic office, plenty of on site parking and an established team on hand to give you a warm welcome and all the support and encouragement you would need. You would be providing professional advice and service to all clients,...

  • Business Development Agronomist

    12 hours ago

    York, United Kingdom Agricultural and Farming Jobs Agency Full time

    **Role Purpose**: The company is now significantly expanding its contracting capability and positioning in the UK and as such is looking for someone to combine on-farm technical agronomy support with trials/R&D, crop yield improvements, grower contracting and prospecting, and oil sales support. - Crop trials (replicated with third party providers, and...

  • Ruminant Feed Sales Account Manager

    2 days ago

    York and North Yorkshire, United Kingdom Agricultural and Farming Jobs Agency Full time

    *** This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract *** Ruminant Feed Sales Account Manager Are you passionate about supporting the livestock farming community? Do you have an understanding of animal feed and ruminant nutrition?...

  • Field-Based Ruminant Feed Account Manager – Midlands

    2 days ago

    York and North Yorkshire, United Kingdom Agricultural and Farming Jobs Agency Full time

    A leading agricultural recruitment agency is seeking a Ruminant Feed Sales Account Manager to support dairy, beef, and sheep farmers across the UK. This permanent, full-time position involves managing a customer portfolio and delivering nutritional advice to enhance herd performance. Candidates must have sales experience in the animal feed industry and a...

  • Account Handler

    13 hours ago

    York, United Kingdom PIB Insurance Brokers Full time

    Fantastic time to join our team in York. A new opportunity to work as part of a vibrant team, great office and car park! **The Role**: To provide professional advice and service to all clients. Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. To retain existing customers...

  • Customer Service Advisor

    2 weeks ago

    York, United Kingdom Mears Group Full time

    Annual salary: up to £13,503.28 Call Handler / Planner - Mears Group (Weekends - Up to 24 hours) Do you want to work for one of the leading providers in the housing, homecare and support market industry in the UK? Are you somebody who is open to new opportunities, has a visionary approach and a strategic thought process? An exciting opportunity has arisen...

  • Storage Warehouse Operative

    1 week ago

    York, United Kingdom BATA Ltd Full time

    **BATA Ltd** **Job Title**: Storage Warehouse Operative **Work Location**: BATA Combinable Crop Service & Storage, York Road, Pocklington, York, YO42 1NS and other BATA sites. **Hours**: 40 hours per week, Working five days out of seven on a rota basis, with a 1-hour unpaid lunch break. Additional hours when required. **Job type**: Full Time,...

  • Part Time Finance Assistant

    1 week ago

    York, United Kingdom Fera Science Full time

    **Join us as a Finance Assistant and make an invaluable contribution to our Food Safety & Biosecurity!** We’re seeking a proactive and detail-oriented Finance Assistant to support our Accounts Receivable function. As a finance assistant you will report to the Finance Manager and will be responsible for delivering an accurate and efficient Accounts...