Collections/Recycling Supervisor

SALARY: £45,377.45 per annum

HOURS: 45 per week, Monday – Friday, 5am - 2.30pm - flexibility with shift times when required

LOCATION: Albert Road, Bristol

Collections/Recycling Supervisor

About Bristol Waste Company:

What we do is important – we're here to keep Bristol, and beyond, clean, and safe.

We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council.

Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing.

Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £20 million every year.

We want people who share our values and want to work with us to drive our business forward.

Purpose of the role:

To be accountable for the performance of allocated teams, so that a high-quality service is delivered in line with; client contract specification; company objectives, values and performance targets. To undertake all staff management functions of allocated crews to maximise employee engagement, performance and productivity.

Key Responsibilities:

Leadership and management of a team of [up to 30] employees, ensuring:

• Recruitment, management and development of team are in line with good practice
• A culture of inclusion, where employees are always treated with dignity and respect
• Strong performance management in line with Company policy and procedures. This includes; management of absences, undertaking investigations and giving clear expectations and feedback where performance or conduct is not satisfactory.
• continual monitoring of the quality and quantity of team performance by regular crew checks, crew meetings, observations and assessment. Taking remedial action where necessary.
• That all staff are inducted, trained and understand all systems, processes, procedures, regulations, codes of practice and required legislation.
• Strong two-way communication – regular and timely team briefings and provision of opportunities for the team to provide feedback to management.

Ensuring Health and Safety of employees, contractors and the public:

• staying current with all company related health and safety policies and procedures and ensuring personal training compliance
• undertaking risk assessments of responsible operations and to ensure compliance with health and safety processes, procedures, regulations and legislation at all times
• promoting a strong proactive Health and Safety Culture, encouraging reporting on near misses and ensuring team learning from those
• ensuring that all team members are compliant with their mandatory H&S training
• thorough and timely completion of any Initial Accident Reviews
• review, analysis and dissemination of H&S KPIs and reporting to the team
• supporting the implementation of the new Health and Safety system and encouraging/validating appropriate use by team

Have a strong focus on vehicle compliance and driver safety:

• undertaking regulate gate checks with each crew
• ensuring vehicles are operated within weight limits, providing guidance on techniques and good practice
• ensuring that driver hours and practices are compliant and that corrective actions are identified following any infringements
• Reviewing telematic information to identify and communicate where driver safety can be improved

Making sure resource availability supports required levels of service provision:

• To monitor and plan staffing levels so that adequate cover is always maintained, taking into account absences and busy periods
• To ensure adequate vehicle provision, resolving truck break downs of allocated crews
• To engage positively with BWC colleagues, Bristol City Council as well as other partners and community groups
• To ensure sufficient time allocated to support own learning and development in relation to leadership and good management practices

Essential Requirements for the Role:

• Knowledge of a logistics and/or waste management industry
• Understanding of transport management and fleet compliance
• Good written and verbal skills with the ability to compose letters and reports
• Excellent verbal communication and interpersonal skills
• Assertive management style with the ability to conduct review meetings, investigation meetings and to undertake difficult conversations, where performance or conduct is not satisfactory
• Experience of leading and managing an operational team
• The ability to take ownership of challenging problems and to apply innovative solutions
• Able to use word processing systems and basic spreadsheets
• Holding a full driving licence, valid for use in the UK

Full Job Description can be provided upon request.

Our Benefits:

• Annual leave package of 25 days plus 8 bank holidays.
• Employer contribution of 5% into the company pension scheme.
• Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
• Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
• Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme.
• Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
• Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.
• We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.

Everyone belongs:

At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation.

We give fair and equal consideration to all applications.

We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.

Important note on applying:

• Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
• Due to the high volume of interest, we won't be able to receive late applications and we are currently unable to respond to all who apply.
• If you haven't heard from us within three weeks of the closing date, it unfortunately means you won't be invited to interview on this occasion.

Contact us:

Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position:

Thank you for your interest in joining Bristol Waste Company.