Data Analyst, Ticketing

Job Summary:

Company: Live Nation

Department: EMEA Ticketing

Location: Farringdon, London

Reports to: Senior Ticketing Business Analyst, EMEA

Working Hours: Full-time

Job Type: Permanent

Role Description

Resourceful and innovative, you are both able to analyse data and, importantly, translate that data into actionable insights. As the Ticketing (Data) Analyst, you love to make data work for the team.

You will build and monitor reports and dashboards that enable our team to understand the completeness and accuracy of the data used for tracking, analysis and decision-making. You will lead in visualising and gathering insights from data through Tableau and related BI tooling.

You're a clear communicator, able to adapt to audiences and stakeholders of various levels of data literacy. You are eager to make an impact, excited to be part of a team, and can't wait to see your data come to life.

What it's like to work in the Team

We are a diverse team which has to connect with different European markets, so it is important to be approachable whilst being analytical.

We are committed to working as a team and so support each other to achieve wins as a team.

The team oversees ticketing strategy and analytics for the Concerts division at Live Nation. We are a head office function and work across 20+ markets. We provide analytical support to executives at CXO and SVP levels, helping them formulate, assess and communicate their targets, challenges and achievements.

Central to this is the design and delivery of KPIs and metrics to measure progress and change, as well as data analysis and mining for patterns and trends. Current priorities are to grow our data maturity and reporting tools, with this role playing a pivotal part in our efforts to scale reliable reporting from our centralised EMEA Ticketing database and make it accessible and impactful across local teams.

Our aim is to deliver actionable insight to drive positive change within the business.

What we can offer you

Live Nation offers impressive employee benefits, including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London, is a beautiful office to work in. Staff can enjoy the use of arcade games in the basement games room, onsite gym equipment, plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with baristas to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space, including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience

• Strong experience designing and building Tableau dashboards from scratch, including data source structuring and visual best practices.
• Proficiency working with Databricks (or comparable SQL-based platform).
• Confident in data modelling concepts, performance optimisation and ETL principles.
• Familiarity with large-scale datasets from multiple sources and ability to maintain accuracy across complex data flows.
• Strong analytical and problem-solving skills with the ability to interpret and analyse data to find trends, patterns and opportunities.
• Able to structure and optimise queries to support clean reporting layers and dashboard-ready datasets.
• Experience in stakeholder engagement, with varying levels of data literacy. Proven ability to interrogate datasets and extract meaningful insights to then clearly summarise and communicate findings to stakeholders.
• Demonstrable ability to produce actionable recommendations that support strategic or operational decision-making. Extensive experience in creating and issuing reports for a variety of end-users is essential.
• Understanding of data warehousing principles and business intelligence tools
• Clear and concise verbal and written communication skills. Fluency in English. Additional European languages are a bonus.
• Previous experience of working in a dynamic business within the live entertainment, music or events industry would be of benefit.
   

Behaviours

The following attributes determine how the role will be carried out and are required to be successful

• Attention to detail
• Curious, solution-focused and motivated by helping others solve problems
• Enthusiasm for data work, and the ability to visualise data
• Comfortable managing multiple workstreams and communicating progress clearly
• Ownership mindset – you take pride in the accuracy and clarity of the reporting you create
• Adept at working across a wide range of stakeholders in local and international markets
• Demonstrates the mindset of an insight-driven analyst, not just a data processor – proactively identifies patterns, challenges assumptions, and communicates value-adding insights beyond the numbers

What the role includes

• Developing and maintaining robust dashboards and reports that enable the business to track KPIs, identify trends and support ticketing management decisions
• Structure, validate and integrate clean datasets from our EMEA Ticketing database into Tableau to ensure consistency across local and central teams.
• Streamline existing reporting processes to reduce manual work, increase automation, and minimise the risk of errors.
• Partnering with stakeholders to scope reporting requirements and translate them into technical output
• Design PowerPoint presentations and visual reporting tools that clearly communicate analysis, progress and results.
• Helping embed a data-driven culture across the Ticketing team by ensuring reports are insightful, reliable and user-friendly.
• Working closely with the Senior Analyst and system engineering/developer teams to troubleshoot issues, contribute to data governance, and help scale automation efforts
• Liaise with IT and Product teams to validate the ongoing integrity and evolution of key datasets.
• Collaborate with stakeholders across all divisions of the business—up to 20 different countries—building strong working relationships and adapting communication styles to suit varied roles and levels of seniority.
• Represent the work of the Ticketing Analytics function by producing clear, high-quality dashboards, reporting packs and internal project summaries.
• Work collaboratively with the U.S. Concerts Analytics team to align and continuously improve reporting practices across the business.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit 

APPLICATION DEADLINE: 27TH OCTOBER 2025. We reserve the right to close applications at any time.

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