EV Charge point installer

EV Charge Point Installer

Smart Home Charge is a leading EV charger retailer and installer. Operating nationwide, we are a rapidly growing business in an exciting and fast-paced industry.

We're looking for electricians and EV charger installers as we continue to grow.

Rewards and benefits:

• £40,000 Basic + unlimited customer review bonuses
• Company vehicle provided
• Company uniform, fuel card and tablet provided
• Flexible start and finish time
• Option for overtime
• 20 days annual leave plus bank holidays
• Workplace pension
• Electric car salary sacrifice scheme
• Health and wellbeing scheme
• Gifts on your birthday
• Ongoing training and development

Your role

This role involves electrical work for both Smart Home Charge and Response EPR – a market leader in the insurance sector of fire and flood-damaged properties, home emergency callouts and electric car charger installations for the home.

In your role as an electrician for Response EPR and Smart Home Charge, no two days are the same.

You will travel and visit properties on a daily basis and jobs include:

• Electric car charge point installation at residential properties
• Testing electric car charge points
• Setting up customer mobile phone app for electric car charge points
• Responding to home emergencies
• Reinstating power and lighting
• Installation of temporary supplies
• Diagnosing faults

About you

As an electrical contractor do you want:

• Your efforts to be appreciated and receive great feedback on a job-by-job basis?
• To make a difference to people's circumstances and feel a sense of achievement every day?
• Want a management structure that supports you and helps you improve as an electrician?
• To work in a friendly, organised environment and be part of a team?
• To oversee your own jobs and decision making but receive support and advice when you need it?

Your qualities:

• Excellent customer service – you are the face of Response EPR and Smart Home Charge, so a polite and friendly manner is crucial
• Understanding nature – many of our customers have had fire and flood-damaged properties, so compassion and understanding are vital to this role
• Dedication to detail – our Smart Home Charge customers have made a significant investment in an electric car and a home charge point, so attention to detail and taking pride in your work is essential
• Organised – it's important jobs are updated in real time using your 4G-enabled mobile device
• Reliable and responsive – emergency jobs can, by their nature, come in at any time. We need electricians who we can rely on and are happy to help in challenging situations, such as extensive flooding.
• Comfortable with technology – as part of your role installing electric car charge points for the home, you will also be expected to help set up the accompanying mobile phone app for the customer before leaving the property.
• The ideal candidate should enjoy driving and visiting new areas and meeting new people throughout the area on a daily basis.

You will have five or more years' experience, be reliable, smart in appearance and have a polite and courteous manner. Good personal skills with a compassionate, sensitive, helpful and can-do attitude are essential to the role.

About Us

Response EPR Ltd is a nationally recognised electrical contractor with a proven track record in delivering electrical services in customers' homes. We work with many of the UK's well-known brand names in the home insurance and new homes part exchange sector. As a NICEIC approved company, EPR is committed to delivering exceptional customer service and works to the highest standards in the electrical industry. We are also a certified CHAS, Constructionline and SafeContractor company.

Our EV charge point installation brand, Smart Home Charge, is a leading nationwide retailer and installer of electric vehicle home charge points.

In a market where electric vehicles already account for 16% of new car sales, and only set to increase, and an estimated 14.4 million homes that are ideally suited for a home charger installation, we are at the forefront of a fast-paced, innovative, and growing sector.

Our ambition is to be the number one independent installer in the UK by making electric car charging simple.

We're dedicated to providing a premium installation service and unrivalled customer experience, setting us apart from the average electrician.

Our Which? Trusted Trader status (the only installer to achieve this) is proof of our commitment to excellence across the business. This is backed up by more than 1,000 Trustpilot reviews, where we are rated Excellent and have maintained a score of 4.9 out of 5.

Join us as we enter an exciting new era of electrified transport.

Job Types: Full-time, Permanent

Pay: From £40,000.00 per year

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking

Experience:

• domestic electrical: 3 years (required)

Licence/Certification:

• City and Guilds Level 2 / NVQ Level 3 Qualification (required)

Work Location: On the road