Payroll Advisor

2 weeks ago

Ipswich IP UH, United Kingdom Ipswich Borough Council Full time £30,518 - £32,561 per year
  • Ipswich Borough Council
  • Address: Ipswich, Suffolk IP1 2DE
  • Salary: £30,518 - £32,061 per annum
  • Hours: 37 hours per week
  • Contract: Permanent. Required as soon as possible
  • Reference: 0446

The Payroll Team are looking for a dedicated, self-motivated individual with proven experience in payroll processing and strong numerical skills to join us as a Payroll Advisor. This role offers the opportunity to work with multiple pay frequencies, a range of terms and conditions and pension schemes.

The Payroll Advisor reports directly to the HRIS and Payroll Manager and will support them and the Payroll Team to provide excellent payroll services to multiple organisations including Ipswich Borough Council, its companies and a variety of charitable organisations within the Borough.

Key Duties include but are not limited to:

  • monthly and quarterly provision of analytics including pensions returns
  • preparation of payroll data on a weekly and monthly basis
  • all types of absence processing
  • customer support with the HR Information system and general payroll queries.

You will need to be able to demonstrate the ability to work with a high level of accuracy and attention to detail. You must have excellent communication and customer service skills especially over the phone. In addition, you will need to be organised, proactive and a team player and be able to undertake work with accuracy and attention to detail.

Due to the technical nature of this role, you must have practical and theoretical knowledge and experience of payroll data processing and handling. Preferably you will be CIPP qualified or hold CIPP membership.

The hours of work for this role are 37 per week, Monday to Friday to be worked on a hybrid basis with a base at Grafton House. The expectation is that you will attend the office two days per week, Monday and Friday, with remainder of the week working from home.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues

To find out more

For more information about this role please contact Fi Thomson She/Her via email on

If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.

How to apply

To apply, please visit our websitewhere you can complete the online application form for this vacancy.

Closing date: 12 am, 16 October 2025.

Interview date: 25 October 2025.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications

Please note CVs are not accepted.

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