Apprentice Parts Sales Advisor

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Our UK Parts Sales Unit is the dedicated parts enquiry team for Konecranes in the UK, operating from our Head Office in Ashby-de-la-Zouch, the team plays a vital role in supporting our customers and internal stakeholders.

We are currently seeking a motivated and enthusiastic Apprentice Parts Sales Advisor to join our dynamic team. This is an excellent opportunity to launch a career in sales within a fast-paced, supportive office environment.

Our Apprenticeship Programme is built on traditional learning methods, combining hands-on experience with dedicated coaching and mentoring from our experienced Sales Engineers/advisors. This approach ensures you gain practical knowledge, develop essential skills, and build a strong foundation for a successful career in sales.

Key Responsibilities:

• Respond promptly and professionally to parts sales enquiries from a diverse engineering customer base.
• Prepare accurate and timely quotations for maintenance service customers.
• Support external UK customers, manage global export enquiries, and assist Konecranes' internal service branches across the UK.
• Ensure prompt and professional communication to maintain high levels of customer satisfaction.

Upon successful completion of the apprenticeship, you will receive:

• An NVQ L3 Business Administration in line with your apprenticeship programme
• Comprehensive on-the-job training and experience in a professional sales environment
• The opportunity for a permanent position within our UK Parts Sales Unit
• Continued career development and progression opportunities within Konecranes

Working Pattern:

• 37.5 hours per week
• 4 days based in the office (inc. 1 day hybrid upon completion of training)
• 1 day per week allocated for study/course work

Qualifications

What we are looking for in you:

• Education: 5 GCSEs, (minimum grade 4) to include Maths and English.
• Strong verbal and written communication skills
• Eagerness to learn and grow within a professional environment
• High levels of enthusiasm, motivation, and self-initiative
• Technically minded with a proactive approach to problem-solving
• Flexible and adaptable to changing priorities
• Proficient in using computers and standard office software
• Committed to delivering excellent customer service

Additional Information

We offer:

• A highly competitive basic salary
• Annual bonus
• 25 days annual leave, plus bank holidays
• Employee shares save scheme
• Retail, leisure and travel discounts
• Free onsite parking
• Quarterly team lunches
• Gallons of free tea, coffee and hot chocolate
• A friendly working environment

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.