Scheme Support Officer

Summary
Dyfrig House has full-time and part-time opportunities for resilient, motivated and positive individuals to join our supported housing service in Cardiff.

Overview
Job Specifics:

• 2x Full-time (37 hrs) & 1x Part-time (24 hrs)
• Contract: Permanent
• Salary: £24, £62.64 for each sleep-in
• Work Pattern: Days, nights, weekend availability & Sleep-ins

It is essential that the successful candidate holds a valid driver's licence and has access to a car. Dyfrig House operates multiple services between Cardiff Central and Newport Road, and you will be required to work across these locations.
What is great about the role?
Dyfrig House provides supported accommodation for homeless people who are motivated to address their problematic alcohol and substance use issues.

We support these individuals by engaging them in recovery & treatment services and through providing housing related support so that they can live independently.

Dyfrig House works with Pobl's treatment services as well as local recovery services to support people on their journey to recovery and facilitate a positive move on into independent living. Some of the individuals we support have been involved in the criminal justice system, so this is a good opportunity to support people to make positive life changes.

This is an active and engaging role, where no 2 days are the same, and you will be supporting individuals with challenging and complex needs.

Your Duties Will Include

• Engaging and interacting with the people we support
• Supporting the client as directed by the Project Worker according to the support plan specifically tailored to each client
• Wellbeing checks
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Reception duties
• Dealing with challenging behaviours and responding to arising needs
• Using IT systems to accurately record client interactions and maintain internal documentation in line with organisational policies
• Promoting a safe and supportive environment that fosters personal growth

Our aim is to ensure we equip individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each client's recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.

You will work with a range of different personalities and behaviours and each client will be in different stage in their recovery journey, so you will need to be able to adapt your approach to engage with a diverse cliental.

Part of your role will also include sleep-in shifts at the scheme, where you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities.
Pobl Benefits

• Competitive salary of £24, £62.64 for each sleep-in
• Shift pattern: Our service is 24/7 and this is a day and evening post based on a rolling rota. Which would involve day shifts, sleep-ins & weekends.
• Enhanced DBS which we pay for
• 26 days (pro rata) holiday entitlement plus Bank Holidays, rising to 27 days after 1 years' service or cash equivalent of 1 days' annual leave
• Pension scheme
• Sick Pay, rising with length of service up to 6 months full pay after 4 years
• Bespoke learning pathway with the support from an experienced Learning and Development team
• Internal Progression
• Wellbeing and psychological support
• Time for Talk service
• Colleague Referral Scheme (£250 per referral)
• Colleague Discount platform
• Blue Light Card Eligibility giving discounts at 15,000 brands
• 45p per mile

Interviews are scheduled to take place on Friday, 12th December.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process,

What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

If you're shortlisted, you'll book an interview slot and take a short online values assessment (under 10 minutes) before your in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we're looking for people who'll feel at home with us.

Further information on the role can also be found on the Job Description.