Support Worker

Invicta Health has two exciting opportunities for a Support Worker to join the team, either part time at 30 hours or full time at 37.5 hours.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

The role of the support worker is to primarily co-facilitate and support the delivery of evidence-based interventions which will promote recovery, social inclusion and normalization for service users who suffer from mental health. The role holder will provide support to the clinical and team leaders, to ensure the effective facilitation of pathway interventions promoting client response and engagement.

About us

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

• NHS Pension
• Learning and Development opportunities
• Progression opportunities
• Competitive annual leave entitlement
• Incremental pay progression
• Flexible working
• Approved blue light card provider
• Salary Sacrifice Schemes
• Car Lease Scheme
• Employee Assistance Programme

Job description

Job responsibilities

Main Responsibilities

Promote recovery with the Mental Health Practitioners through empowerment of service users and carers.

Co facilitating recommended group interventions as part of the pathway for service users with complex emotional difficulties.

Offering a range of evidence-based interventions and risk management to address the needs of the individuals to support their wellbeing.

Ensure record keeping and documentation reflects needs and is completed in a timely manner.

Raise swiftly any urgent referral concerns with the Mental Health Practitioners

Practice in a manner that reflects and recognises equality and diversity.

Work with carers as required

Ensure activity is entered onto clinical record systems (EMIS/RIO)

Carrying out Dialog+ interventions to empower service users to identify their key areas of need that they require help and support with.

Reviewing Dialog+ outcomes to liaise with clinically qualified staff to review outcome plan for service users.

Engaging in regular scheduled supervision, which is delivered by the Mental Health Practitioner.

Participating in the contacting and scheduling of Service users to provide access to mental health therapeutic interventions.

To ensure records are outcomes and completed on clinical record keeping systems as required.

To participate in intervention delivery meetings providing feedback.

General Duties

To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.

To contribute to the development of services, including processes, templates and principles.

To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.

To take part in any statutory and mandatory training or other training and development programmes as requested.

Any other reasonable duties as directed by your line manager.

Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review.

Full terms and conditions of employment will be issued if an offer of employment is made.

Person Specification

Experience

Essential

• Able to demonstrate their experience of supporting people with mental health needs
• Understand the importance of maintaining patient and data confidentiality.
• Experience of co-facilitating group interventions to individuals with a wide range of needs
• Experience of work involving regular and accurate data inputting
• Experience of recognising issues related to safeguarding children and vulnerable adults, reporting any problems or concerns to an allocated lead clinician or appropriate registered profession.
• To work within a multidisciplinary team of professionals to deliver a mental health model

Desirable

• Experience of working with a range of health and social care organisations
• Experience of working with EMIS and RiO

Personal Attributes

Essential

• Willingness to learn and adapt to change
• Highly customer focused

Qualifications

Desirable

• Level 3 qualified in the area of mental health or be willing to work towards one.

Key skills

Essential

• An ability to use own initiative to work both independently and as a part of a team.
• An ability to organise own workload efficiently, balancing face-to-face and MS Teams work
• Good literacy, numeracy and IT skills
• An ability to engage and maintain relationships with staff across Invicta Health and external partners
• Good interpersonal and communication skills
• Able to work in a well-organised and professional manner, maintaining concentration and accuracy

Job Type: Part-time

Pay: £12.75-£13.60 per hour

Work Location: In person