Infrastructure Engineer

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

At Nscale, our Engineering team plays a critical role in driving the deployment and then subsequent management of our infrastructure and software platforms..

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

About the Role

Infrastructure Engineer at Nscale sit inside the Operational engineering team. The Operational engineering team is responsible for the design, implementation, operation, and continuous improvement of the infrastructure stack that underpins all internal and customer-facing services. This includes all components below the hypervisor, with a strong focus on OpenStack, storage systems, Proxmox, and critical supporting services such as DNS, DHCP, and infrastructure automation.

This team ensures high levels of availability, scalability, automation, and security for the infrastructure layers they own.

This team acts as a 3/4th line escalation point for support organisations, as well as providing subject matter expertise to pre-sales and other groups within the organisation.

What You'll be Doing

• Designing, implementing, and operating scalable and resilient infrastructure platforms, with a strong focus on OpenStack, Proxmox, Ceph, and supporting critical services such as DNS, DHCP, and configuration management.
• Continuously improving automation for provisioning, monitoring, patching, and recovery using infrastructure-as-code and configuration management tools.
• Collaborating with internal teams to ensure infrastructure solutions meet performance, availability, and security requirements.
• Acting as a 3rd/4th line escalation point for complex infrastructure issues, and working closely with support teams to resolve problems and identify root causes.
• Contributing to infrastructure roadmap planning, including capacity management, performance tuning, and introducing new technologies.
• Supporting pre-sales and solution design efforts by providing technical expertise on infrastructure capabilities and best practices.
• Ensuring all infrastructure platforms adhere to compliance, security, and operational standards.
• Participating in on-call rotations and incident response activities for critical infrastructure services.

About You

• Strong experience with Linux systems administration
• Strong experience of designing and building automation of both physical and virtual infrastructure using tools like Ansible.
• Strong Python and Bash.
• Strong experience of deploying, managing, upgrading and operating large OpenStack clusters.
• Indepth knowledge of Ironic a plus
• Indepth knowledge of Neutron/OVN/OVS a plus
• Strong experience of deploying managing automating Proxmox
• Strong troubleshooting experience of linux and services running on linux

In all we do, our
core values
guide us.

Relentless Innovation

Ownership and Accountability

Openness and Transparency

Customer-Centric Focus

Sustainability

Full-Speed Collaboration

Equal Opportunities Statement

At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know