Product Owner

Who are we & what we do

Pole Star Group is a leading Enterprise Asset Management (EAM) solutions provider dedicated to enhancing safety, efficiency, and operational excellence across critical sectors such as Railways, Highways, and Healthcare. Our comprehensive suite of solutions, including Systems, Inspections, and Maintenance, empowers organisations to optimise asset performance and ensure the highest safety and reliability standards.

Our Values:

At Pole Star Group, we believe in a culture defined by our core values:

• People 1st : We believe that our employees are our greatest asset. We foster a supportive and inclusive environment where everyone can thrive and contribute their best. By investing in our people, we ensure exceptional service and value for our customers.
• Customer Obsession : Our customers are at the heart of everything we do. We strive to exceed their expectations through innovative solutions, exceptional service, and a relentless focus on their needs and satisfaction.
• Disruptive Innovation : We embrace change and encourage creativity. We are not afraid to challenge the status quo and pursue bold ideas that drive progress and set us apart from the competition.
• Integrity : We conduct our business with the highest levels of honesty and transparency. We are committed to ethical practices and building trust with our employees, customers, and partners.
• Excellence : We aim for excellence in all our endeavours. We set high standards, continuously improve, and celebrate our successes while learning from our challenges.
• Have Fun : We believe that balancing hard work and fun is key to success. We foster a dynamic and enjoyable work environment where teamwork, enthusiasm, and a sense of adventure are encouraged.
• Compliance Committed: We care about doing things properly; for our people, our planet, and our clients. Our Integrated Management System (IMS) helps us meet high standards across quality (ISO 9001), environment (ISO 14001), health & safety (ISO 45001), and information security (ISO We all contribute to this, in big and small ways, by following processes, working safely, reducing waste, protecting information, and raising a hand when something doesn't look right. We don't need to be an expert - just thoughtful, responsible, and ready to support our ongoing improvement.

The Role:

We are looking for a proactive Product Owner to join our engineering (product development) group. In this role, you will lead by example, advocating for best practices and driving change within our product development processes. Reporting directly to the Head of Engineering, you will be responsible for aligning the product strategy with the broader business goals, ensuring that our software products meet the needs of our clients and evolve with industry trends.

Key Responsibilities:

• Be part of our existing product function, collaborating closely with existing Product Owner(s) in support of our software delivery efforts.
• Work closely with business colleagues and key clients, to inform decisions on core product requirements and major strategic product decisions.
• Assist as we continue to build and evolve the company's product management function, introducing industry best practices and effective ways of working within the delivery team.
• Help define and develop the product vision and strategy, ensuring alignment across the company and clear communication of these goals to all stakeholders.
• Ensure alignment across the product delivery process, from research and design to development and final product delivery, maintaining a seamless and efficient workflow.
• Own and manage the product backlog, including prioritising features, bugs, and improvements. Lead the sprint planning process to ensure timely delivery of product milestones.
• Develop a deep understanding of customer needs, pain points, and expectations, alongside insights into the competitive landscape and overall market trends, to inform product development.
• Effectively communicate product priorities and updates to internal teams and external stakeholders, ensuring alignment and transparency across all levels of the organisation.

Essentials we are looking for:

• Minimum 3 years experience as a Product Owner or similar role in software development, ideally within SaaS, cloud-based, or bespoke solutions.
• Strong understanding of product management methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Confluence).
• Ability to translate business objectives into technical requirements and manage competing priorities.
• Excellent communication, presentation, and stakeholder management skills.
• Experience working with engineering and design teams to deliver high-quality, customer-focused products.
• Ability to drive change and continuous improvement in product development processes.
• Strong problem-solving skills and a data-driven approach to decision-making.

Stuff we'd love, but isn't essential...

• Experience with bespoke software solutions or custom product development.
• Familiarity with user-centred design principles and working with UX/UI teams.
• Knowledge of industry best practices and emerging trends in software development and product management.
• Experience working in a remote environment.
• A level of travel will be required.

Why Join us…

• Be part of a dynamic team that values innovation, collaboration, and personal growth.
• Enjoy a supportive work environment with opportunities for professional development.
• Contribute to meaningful projects that enhance safety and efficiency in critical sectors.
• Participate in a culture that prioritises work-life balance and fun.
• A level of travel will be required.

Benefits

• 25 Days Holiday (plus Christmas shutdown)
• Benefits Package and Pension
• Hybrid Working (we are currently remote first moving to hybrid working - London Based)
• Flexible working hours
• Home Office Equipment (Desk, Chair, Laptop, Mobile devices (As required))