Quality Manager

*About The Role
Quality Manager - Permanent Opportunity
Division: Civil Engineering
Location: Drigg, Cumbria
BENEFITS: Car allowance, Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Car Allowance
Job Summary*
We are seeking a proactive and detail-oriented Quality Manager to support the delivery of multimillion pound Framework project in Cumbria. This role plays a key part in ensuring compliance with nuclear licence conditions, industry standards, client specifications, and regulatory requirements. The successful candidate will contribute to the continuous improvement of quality processes and help maintain a culture of excellence across all project phases.

*Job Description*
Support the Project/Framework Manager to ensure the processes needed for the management system are properly established, implemented and maintained.

Identify, plan and conduct surveillance checks and audits to verify that management system and work processes are being properly performed, that the processes are delivering their intended outputs, and that evidence to demonstrate this is retained. Auditing will include supplier assessment audits.

Support the integrated Quality Management System including plans, procedures, guides, templates, training materials and tools by providing guidance and review / comment.

Provide guidance and review / comment on the preparation of deliverables such as Quality Plans, Inspection & Test Plans, Work Procedures, Material Approval Forms, Quality checklist Templates, Handover Reports, including deliverables prepared by Suppliers.

Act as the System Matter Expert on quality requirements within the specifications, company procedures and associated Standards for project delivery team and procurement packages.

Participate in risk management and lessons learned,

Support the implementation of the quality management system through quality training and coaching.

Ensure non-conformances in products and processes are identified and resolved ensuring corrective and preventive actions are properly defined and implemented.

Intervene and pause works when the quality of works is at risk or has been affected, and escalate to senior management level as appropriate to ensure proper resolution.

Report on the performance of the management system, on opportunities for improvement, and on the need for change or innovation.

Provide regular reports to inform of current issues and actions, and their status.

Regularly review the results with the Senior Framework team as appropriate to identify areas for improvement and define related actions and then follow up their implementation.

Promote awareness of project requirements and customer focus throughout the organisation.

Promote the various management policies, objectives and key performance indicators (KPIs).

Ensure those responsible to implement the Quality Management System have been sufficiently trained on the system and their respective responsibilities, including related objectives and KPIs.

Represent quality in the various site meetings internally, with Suppliers and with the Client.

Ensure the integrity of the management system is maintained when changes are planned and implemented.

Periodically review and update the Quality Management System documents, in particular the Plans, to ensure they remain applicable throughout the project life cycle.

This job description is intended to give the post holder an appreciation of the role envisaged for the ­­­­­­­­­­­­­­­Quality Manager and the range of duties to be undertaken.

It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

Personal Specification
Technical Competencies
*Essential*

• Demonstrate a sound knowledge of the Construction Industry with experience in Quality Management.
• Education at degree level or an equivalent level of experience
• Have a minimum of five years' experience in a similar role
• Possess strong communication and organisational skills
• Have the ability to work to strict deadlines, prioritising and planning workload
• Have good attention to detail
• Possess good IT skills with proficiency in Excel, Word, PowerPoint and Outlook
• Be a good team player

Desirable

• Experience on Nuclear Licence projects
• BPSS / SC Clearance.
• Hold relevant & recognised Quality Management qualifications
• Experience of gathering, compiling and submitting Lite Time Records / Handover packages
• Knowledge of Nuclear Quality Grading of works

Behavioural Competencies
*Essential
Effective Communication skills*
: Able to adapt communication to audience and create detailed written documents and reports. Able to maintain and manage communication links with a variety of stakeholders

Customer Focus
: Takes time to question and understand the real, underlying needs of the customer, beyond those initially expressed. Always works closely with customers, developing an independent view of their needs and acting in their long term interest

Influencing
: Identifies and builds relationships with those who will be useful now and in the future in achieving strategic business objectives.

Initiative:
is able to work alone to get results in an effective way. Understands and seeks to minimise waste in resources and processes. Adopts and encourages others to adopt new ways of working.

Team Player:
Always willing to be involved in other activities to achieve company objectives. Works collaboratively and uses influence to gain resolution of issues. Demonstrates honestly, loyalty and commitment.

Adaptability
: Able to manage change and remain flexible to individual situations. Changes the overall plan, goal, or project to fit the situation

Our Commitment
At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences.
If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds.
We Are Dedicated To Making Our Policies And Guidance Accessible To All Applicants And Employees. If You Need This Document In An Alternative Format, Such As Large Print, Audio, Or Braille, Please Contact Us At:

• Email: [email protected] k

As a Disability Confident Employer, We Guarantee An Interview To Disabled Applicants Who Meet The Minimum Essential Criteria For The Role. If You Would Like To Apply Through The Disability Confident Interview Scheme, Please Contact Louise Hunter, Resourcing Manager, At:

• Email: [email protected]

We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance.
A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.
GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure
*About You*
Not Specified