Streetworks Claims Officer

7 days ago

Carlisle, Cumbria, United Kingdom Cumberland Council Full time £18,000 - £45,000 per year

Join Cumberland Council as a Streetworks Claims Officer
Are you ready to make a real impact on your local highways? Cumberland Council is looking for a proactive and detail-oriented Streetworks Claims Officer to manage claims for damage to council-maintained highway assets. You'll work closely with internal teams, insurers, and legal representatives to recover costs and ensure accurate financial reporting. This role also involves overseeing vehicle crossing applications and investigating illegal excavations, with the potential to attend court hearings.

We're seeking someone with a relevant NVQ Level 3 or equivalent, strong communication skills, and experience in highway services. Familiarity with legislation such as the New Roads and Street Works Act 1991 and the Traffic Management Act 2004 is essential. In return, you'll be part of a supportive team within a forward-thinking council, managing budgets up to £1m and contributing to the safety and integrity of Cumberland's highways.

This role is available on a permanent basis.

Who We're Looking For
We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We're also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact
For more information about the role or to arrange an informal chat prior to your application, please contact by email at

Guaranteed Interviews
We offer a guaranteed interview to the following applicants
as long as your application can demonstrate you meet the essential criteria for the role.

  • Those who consider themselves disabled as defined by the Equality Act 2010
  • Those in care or who have left care and are aged 24 and under
  • Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments
We're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments
to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing

. While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.

Easily apply by submitting your CV and answering a few short questions.
Application and Interview information

  • Closing date: 14/12/2025
  • Interview date: 05/01/2026

Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please Read The Supporting Information

  • Post Specification

Please also refer to our Careers site to find out more:

  • Our Staff Benefits
  • Candidate Support
  • About Cumberland Council

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