Inside Sales Manager

At Orica, it's the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. 

It's an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

We are seeking a dynamic and customer-focused Inside Sales Manager to lead our RST UK Inside Sales Team. Based in Stowmarket (UK) with a hybrid working model (in-office at least once per month), this role is essential in supporting the sales function, delivering high-quality customer service, and managing sales activities within the assigned market.
The Inside Sales Manager will coach and direct a team of inside sales representatives and coordinators, driving efficiency and ensuring best-in-class sales processes.

As the Inside Sales Manager, you will be responsible for:

• Providing leadership, coaching, and direction to the Inside Sales Team.

• Equipping the team with Geosolutions brand knowledge to support timely customer response, accurate quoting, and order entry.

• Developing and implementing targeted sales strategies and calling plans.

• Establishing individual sales quotas and tracking performance.

• Driving process improvements and task delegation to maximize team output.

• Delivering competitive assessments, product/sales training, and pricing/contracting assistance.

• Ensuring accurate use of ERP, Salesforce, and QMS processes.

• Acting as the final authority on ERP processes for the Inside Sales Team.

• Building technical proficiency in RST/Measurand/3VG/Syscom/NavStar/Groundprobe product offerings.

• Supporting marketing and advertising initiatives to promote Orica's products and services.

• Traveling to project sites and customer offices to build and strengthen client relationships.

• Representing Orica at industry exhibitions, conferences, and professional organizations.

• Delivering compelling presentations to customers at all levels.

• Collaborating with engineering and technical teams to define project requirements.

• Overseeing lead generation and qualification.

• Performing other duties as assigned.

• Bachelor's degree in Civil or Geotechnical Engineering or a related field (asset).

• Minimum 6 years of Inside Sales experience; a combination of both will be considered.

• Minimum 3 years of Sales Management experience.

• Experience in instrumentation and civil construction markets (asset).

• Confident and effective communicator.

• Proven ability to lead and direct teams.

• Strong relationship-building skills.

• Experience administering policies and procedures, with some impact on budgeting and strategic planning.

• Ability to perform complex tasks following established processes.

• Customer-focused, organized, team-oriented, and detail-oriented.

• High integrity, ethics, and personal values.

• Trusted by peers and stakeholders.

• Achievement-oriented with a bias for action.

• Collaborative mindset focused on team success.

• Resilient, flexible, and adaptable in dynamic environments.

• Motivated by challenge and growth, with a desire to make a meaningful impact.

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

A criminal record check will be required if you are offered this position. While we welcome applications from candidates with criminal records, certain convictions may automatically disqualify you due to licensing, security, or safety requirements. We encourage you to review our Recruitment of Ex-Offenders policy available on request, or contact us for a confidential discussion about your circumstances.

Applications are reviewed on a rolling basis. We encourage early application to ensure your candidacy is considered.