Policy & Standards Manager

This hybrid role offers a great balance of home and office working. You'll join your colleagues in your local office at least 2 days a week.

As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people

Joining us as a Policy & Standards Manager

Join CityFibre as a SHE Policy & Standards Manager, where you'll lead the development and implementation of safety, health, and environmental policies across the business. This strategic role requires deep expertise in SHE legislation and standards, driving continuous improvement and compliance. You'll collaborate across teams to shape a safer, more sustainable future aligned with business growth.

You'll receive a competitive salary of up to £52,000, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Lead the way in shaping safer, smarter workplaces by evolving and embedding integrated management systems across health, safety, environmental, and quality standards
• Bring policies to life - you'll guide their development, rollout, and ensure they're not just written, but actively used and understood across the business
• Champion continuous improvement by preparing for audits, refining documentation, and closing policy gaps in areas like lone working and occupational health
• Collaborate with purpose - you'll work with teams across the organisation to align policies with ESG goals and introduce practical safety solutions
• Make a real impact through project management, stakeholder engagement, and translating complex legislation into clear, actionable policies

What you'll bring to the role

This role calls for a confident communicator with strong collaboration skills, a keen eye for detail, and the ability to lead change, influence stakeholders, and drive safety excellence in a fast-paced environment.

You'll also have: 

• A talent for guiding policy development and implementation, with the confidence to lead initiatives and the organisation to see them through
• Strong relationship building skills, enabling you to engage stakeholders across the business and bring policies to life in a meaningful way
• Experience working across areas such as lone worker safety and environmental reporting, helping to shape practical, impactful solutions
• A meticulous approach to managing ISO standards and ensuring audit readiness, always focused on continuous improvement
• The ability to translate complex legislation into clear, everyday practices that support a safer, more sustainable workplace.

Diversity, Inclusion & Belonging

We're a Times Top 50 Employer for Gender Equality. We're endorsed by WORK180 and we're a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we're a Disability Confident Leader. Working together with our Employee Communities, we're wholly committed to ensuring that our people's voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you'd like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help