Front of House/Salon Receptionist

11 hours ago

Tottenham Court Road WD, United Kingdom Iris Avenue Full time

Job Overview

We are seeking a friendly and professional Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing the day-to-day administrative tasks of the salon. This role requires a blend of clerical skills, organisational abilities, and a passion for the beauty industry.

Responsibilities

  • Greet clients warmly and ensure a welcoming atmosphere in the salon.
  • Manage appointment bookings and scheduling using salon management software.
  • Handle incoming phone calls with excellent phone etiquette, addressing client inquiries and concerns.
  • Maintain accurate client records through data entry and management of files.
  • Process payments and manage transactions efficiently.
  • Assist with general clerical duties, including filing, typing, and maintaining office supplies.
  • Collaborate with salon staff to ensure smooth operations and high-quality service delivery.

Qualifications

  • Proficiency in computer skills is helpful
  • Previous experience in a receptionist or administrative role is preferred but not mandatory.
  • Strong organisational skills with the ability to manage multiple tasks effectively.
  • Excellent communication skills, both verbal and written, with a focus on customer service.
  • Attention to detail in data entry and record management is crucial.
  • A positive attitude and a willingness to learn about the beauty industry will be highly valued.

Join us in creating a welcoming environment where clients feel pampered and valued while contributing to the smooth operation of our salon

Job Types: Full-time, Part-time, Permanent

Pay: £12.50-£14.50 per hour

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • Employee discount
  • Flexitime
  • Free fitness classes
  • Gym membership
  • Health & wellbeing programme
  • Sick pay
  • Store discount
  • Transport links

Language:

  • English (preferred)

Work Location: In person

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