Lead Supervisor, Retail Banking Projects Team

2 weeks ago


Leeds, Leeds, United Kingdom UK Regulators' Network Full time £60,000 - £120,000 per year

Financial Conduct Authority

Regulating financial services firms and financial markets in the UK,

Requirements of the role

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, driving better outcomes for consumers including those with vulnerabilities – through firm-specific, sector-wide, and event-driven work, with a strong focus on fairness, affordability, and consumer protection.

Role Responsibilities

  • Lead end-to-end delivery of cross-cutting Retail Banking projects, from initial scoping to successful completion, ensuring initiatives drive meaningful improvements for customers and the industry
  • Influence and collaborate with senior stakeholders across the FCA and externally, to embed better practices in culture, governance, and systems, directly shaping fairer outcomes for millions of banking customers
  • Analyse complex risks and strategies to identify potential harms and craft innovative solutions, safeguarding the integrity of the financial sector
  • Advocate for continuous improvement by recommending process enhancements, supporting colleagues, and proactively identifying sector-wide risks to keep our approach agile and forward-thinking
  • Develop and mentor talent through line management opportunities, providing coaching and guidance that empowers team members and builds future leaders

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Location

London, Leeds, Edinburgh

Contract type

Full time, Permanent

Profession

Financial Services, Lead, Project, Retail Banking, Supervisor

Working pattern

Flexible working, Hybrid

Closing Date

22/11/2025


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