Air and Ocean Import Agent
1 week ago
Based in Basildon, Monay – Friday 9-5 (hybrid option upon completion of training)
Salary range £25k-33k subject on experience
2 years' experience in a similar role.
Start ASAP for training ahead of staff member leaving us to go travelling.
. Customer & Sales Support
- Respond to customer
SeaFreight
inquiries regarding rates, transit times, and service options (air, road, and multimodal). Sea Import experience essential, export advantageous. - Prepare and issue accurate freight quotations based on carrier tariffs, internal guidelines, and profit margins.
- Follow up on quotations to convert leads into bookings.
- Assist the sales team with pricing, presentations, and customer-related documentation.
2. Coordination Between Departments
- Liaise with operations, sales, and customs teams to ensure proper handling of customer shipments.
- Work closely with carriers, agents, and service providers to gather rates and service details.
- Support the onboarding of new customers by coordinating with internal stakeholders.
3. Commercial Administration
- Maintain updated pricing files, carrier contracts, and rate sheets.
- Record sales activities, customer communications, and quotation outcomes in the CRM system.
- Track and report on commercial performance metrics (hit rates, volumes, new business, etc.).
5. Customer Relationship Management
- Support account management by handling routine customer queries.
- Ensure customer satisfaction through prompt response and proactive communication.
- Escalate customer issues to the commercial manager when necessary.
Required Skills & Qualifications
- Experience in freight forwarding, logistics, or supply chain (typically 1–3 years).
- Strong understanding of international shipping (air, sea, road), Incoterms, and basic freight pricing.
- Excellent communication and negotiation skills.
- Strong organisational abilities and attention to detail.
- Proficiency with MS Office (Excel, Outlook) and CRM systems. Cargo Wise experience advantageous
- Ability to work under pressure and manage multiple priorities.
-
Sea Import Coordinator
5 days ago
Basildon, Essex, United Kingdom WR Logistics Full time £27,000 - £33,000 per yearSea Import Co-ordinatorLocation:BasildonHours:Monday-Friday, Business HoursHybrid Working:Option available once established (2 days per week)Salary:£27,000 - £33,000 (depending on experience)About The RoleWe are seeking an organised and proactiveSeaImport Co-ordinatorto join our team in Basildon.This is an excellent opportunity for someone with at least2...
-
Import Clerk
1 week ago
Basildon, Essex, United Kingdom Premier Work Support Full time £20,000 - £25,000 per yearPremier Work Supportis seeking aEuropean Road Freight Import Clerkfor a full-time, permanent position in Basildon, Monday to Friday, 9:00am to 5:30pm. The role involves assisting with the day to day operations of the Import Department. This is an excellent opportunity to use your current skills within a very progressive company.Duties:Assisting Department...
-
EXPERIENCED IMPORT ADMINISTRATOR
1 day ago
Basildon, Essex, United Kingdom Global Freight Connections Ltd Full timeBEFORE APPLYING PLEASE READ THE FOLLOWING INFROMATION.All applicants are subject to a DBS check, which must be clear once completed.This position is based in Basildon, Essex - Monday - Friday pm (37.5hrs per week). No Hybrid WorkingALL TESTS MUST BE COMPLETED for your application to be considered.Min 2 years European Freight Forwarding/Logistics Experience -...
-
Sales Business Development Manager
7 days ago
Basildon, Essex, United Kingdom ASR Forwarding Limited Full time £60,000 - £120,000 per yearCompany DescriptionASR Forwarding Limited is a renowned logistics and supply chain company with a long-standing history of excellence in delivering innovative solutions. As a proud member of the Schneider Group of Companies, ASR Forwarding has been supporting businesses with logistics expertise since 1865. The company is committed to providing tailored...
-
Design Coordinator
1 week ago
Basildon, Essex, United Kingdom Brown and Carroll Full time £25,000 - £40,000 per yearDue to exceptional demand for our services we are looking for experienced Design Coordinators to join our team here in Basildon, Essex.We have a commitment to complete every project to the highest standards, on time and within agreed budget restraints, which is why the role of Design Coordinator is so important. This role will be responsible for:Working...
-
Childrens Complex Care Assistant
2 days ago
Basildon, Essex, United Kingdom City and County Healthcare Group Full timeCompany Description Location: BasildonPay Rate: £15 per hour Shifts Available: Waking Nights | :30 | Monday - Sunday What we offerAdvantage Healthcare is part of City & County Healthcare Group. You'll have access to all the resources, career pathways, benefits, investments, opportunities, and security that being part of City & County Healthcare Group...
-
Childrens Care Assistant
5 days ago
Basildon, Essex, United Kingdom City and County Healthcare Group Ltd Full time £28,000 - £36,000 per yearCompany Description Location: RochfordPay Rate: £13.50 per hour Shifts Available: waking nights | 10 pm - 7 am | Every 2nd Friday plus contingency coverWhat we offerAdvantage Healthcare (AGH) is part of City & County Healthcare Group. You'll have access to all the resources, career pathways, benefits, investments, opportunities, and security that being...
-
Software Team Lead
4 days ago
Basildon, Essex, United Kingdom Leonardo Full time £60,000 - £120,000 per yearJob Description:Your impactWe are looking for a Software Team Leader to join our Integrated Sensors & Protection line of Business, we are developing and innovating with the latest methods, tools and techniques to develop new capabilities that are at the forefront of what is possible today.You would be leading the team developing Leonardo's...
-
Community Payback Supervisor
2 weeks ago
Basildon, Essex, United Kingdom HM Prison and Probation Service Full time £26,475 - £31,650 per yearGeneral InformationSalary£26,475 - £31,650, Pro-Rata for Part-Time roles.Working PatternFull Time, Part Time, Part Time/Job Share, Flexible WorkingVacancy ApproachExternalLocationBasildon, Southend-on-SeaRegionEast of EnglandClosing Date01-Dec-2025Business UnitCommunity PaybackPost TypePermanentCivil Service GradeOtherNumber of jobs available3Reserve...
-
Air and Ocean Import Agent
7 days ago
Basildon, United Kingdom Headford Group Ltd Full timeThis range is provided by Headford Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Headford Group LtdBased in Basildon, Monay – Friday 9-5 (hybrid option upon completion of training)Salary range £25k-33k subject on experience2 years’...
-
Ocean Import Clerk
2 weeks ago
Basildon, United Kingdom Heathrow Personnel Full time**My client is a well established freight forwarder looking for an experienced Ocean Import Clerk to join their team.** **Daily duties will include**: - Handling ocean imports from start - finish - Contacting shipping lines - Arranging collections and deliveries - Handling relevant documentation e.g. bills of lading and customs docs - Charging files - LCL...
-
Ocean Import Operations Clerk
3 days ago
Basildon, United Kingdom Heathrow Personnel Full time**We're recruiting for an experienced Ocean Import Clerk to join a global freight forwarder based locally to Basildon.** **Daily duties will include**: - Managing import process from pre alert to release - Invoicing UK importers prior to shipment and checking tariffs - Entering cost estimates onto system - Charging and closing files - Answering telephone...
-
Air & Ocean Freight Operations Clerk
3 days ago
Basildon, United Kingdom Premier Work Support Full timeOur client based in Basildon is looking for an experienced **Air & Ocean Freight Operations Clerk** to join their team on a permanent basis. Experience in a similar shipping role and letter of credit and consular documentation is essential. **Duties include: - ** You will be assisting the Line Manager and Directors in the development of the department and...
-
Import Operator
2 weeks ago
Basildon, United Kingdom Premier Work Support Full timeOur client based in Basildon is looking for an **Import Operator** to join their growing team on a permanent basis to look after multi-modal freight operations in Air and Ocean. Ideally our client would prefer someone with previous experience,however they are prepared to train an enthusiastic individual with a keen interest to work in the Freight...
-
Import/Export Multi Modal Operator
3 weeks ago
Basildon, United Kingdom First Choice Staff Full timeWe are working with an established Freight Forwarder who are looking to recruit an Import/Export Multi Modal OperatorDealing with all aspects of Import / export sea and airfreight forwarding function within the department and providing support to the regional branches, being an effective contributor. There will be a requirement for this role to be multimodal...
-
Import / Export Multi Modal Operator
3 days ago
Basildon, United Kingdom First Choice Staff Full timeWe are working with an established Freight Forwarder who are looking to recruit an Import / Export Multi Modal Operator Dealing with all aspects of Import / export sea and airfreight forwarding function within the department and providing support to the regional branches, being an effective contributor. There will be a requirement for this role to be...
-
Import Clerk
3 days ago
Basildon, United Kingdom Cordant People Full timeWe are seeking applicants with previous import experience across road, sea and air. We are looking for someone who can handle the process from start to finish with cargo originating from all areas. **Duties will include**: Handling imports are from start to finish Booking of cargo with overseas agents and speaking to both suppliers and clients Monitoring...
-
Import Operator
3 days ago
Basildon, United Kingdom AGI Global Logistics Full timeWe are AGI Global Logistics; one of the fastest growing logistics companies in the UK. We currently have 15 offices and branches across the UK and Europe with 250 network locations Worldwide. Our current team of 170 people go the extra mile to provide the same outstanding service to every client and we are all driven by delivering expert road, sea and air...
-
Import Operator
2 weeks ago
Basildon, United Kingdom Streamline Search Ltd Full timeStreamline Search - Our client is a fully multi modal Freight Forwarder looking for an Import Operator to join their operation from the Basildon Office. They over Import/Export, Container and Special project shipping. They operate in the global markets withefficiency and professionalism. **Import Operator - Position Overview** - Working within a team - FCL...