IAM Product Owner

Grade: 3A

Reporting Line: Head of Identity and Access Management

Contact Type: Permanent

Location: London/Chesterfield/Bolton

The IAM Product Owner is a key member of the CISO team, responsible for the delivery of functional strategies, always modelling the Post Office behaviours and demonstrating a Postmaster first mindset.

The IAM Product Owner will play a pivotal role in defining and delivering IAM solutions that balance robust security, regulatory compliance, and user experience. You will drive the evolution of our IAM platform, supporting the Centre of Excellence (CoE) and IAM strategic roadmap.

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 

• 27.5 days annual leave that increases with tenure

• Up to 18% on target bonus opportunity

• Car Allowance

• Access to Benenden Healthcare

• Generous pension contribution

• Life assurance

• Income protection after 12 months service

• Full support from our employee assistance programme and access to our employee benefits platform

• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

• Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional strategy to achieve business objectives.
• Substantial experience in establishing successful, cross-functional, stakeholder relationships.
• Demonstrable experience of delivering projects to achieve key objectives.
• Proven experience as a Product Owner, Product Manager, or similar role, ideally within IAM, cybersecurity, or digital transformation environments. 
• Strong understanding of IAM concepts, technologies, and best practices (e.g., authentication, authorisation, SSO, MFA, identity lifecycle management). 
• Familiarity with integrating IAM solutions with business applications, SaaS, and cloud platforms. 
• Experience in large, complex organisations or regulated industries is an advantage. 

Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of – and we need fresh talent to help make it possible.

We're looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.