Front of House Team Leader

4 days ago

The St Charlton Malmesbury SN DL UK, United Kingdom Horse & Groom Full time £19,000 - £25,000 per year

The Horse & Groom in Malmesbury is part of the Butcombe Pubs & Inns family, known for our passion for great beer, honest food, and genuine hospitality. We're looking for an experienced and confident Front of House Team Leader to join our friendly team and help deliver exceptional guest experiences in our busy, characterful country pub.   

What you'll do

  • Support the management team in running smooth, efficient shifts

  • Lead and motivate the front-of-house team to deliver outstanding service

  • Maintain high standards of presentation, cleanliness, and customer care

  • Handle cash and till operations accurately

  • Create a warm, welcoming atmosphere for every guest

What we're looking for

  • Minimum 1–2 years' experience in a front-of-house, supervisory, or hospitality leadership role (2–3 years preferred)

  • Part Time hours a week 

  • Confident, reliable, and capable of leading a small team

  • Excellent communication and people skills

  • A hands-on team player with great attention to detail

  • Access to reliable transport – our rural location isn't well served by public transport

  • Must be of legal age to serve alcohol in licensed premises

  • No live-in accommodation available

Why join us?

At Butcombe Pubs & Inns, we look after our people as much as our guests. When you join our team, you'll enjoy:

  • Competitive pay plus tips

  • 50% staff discount on food and drink across all Butcombe and Liberation venues

  • Flexible working hours to suit work-life balance

  • Opportunities for progression and career development within Butcombe & Liberation Group

  • Access to award-winning training and apprenticeship programmes

  • Team recognition and reward schemes

  • Company pension, holiday allowance, and wellbeing support

About Butcombe Pubs & Inns

Butcombe' s vision is simple:

To be the most loved hospitality business, known for our beautifully crafted beers, delicious food, and genuine, personal service in every pub and inn.

We believe in developing our people, rewarding hard work, and creating a fun, inclusive place to work ,where every team member can make a real difference.

If you're passionate about hospitality, love working with people, and enjoy taking ownership in a friendly, rural pub environment, we'd love to hear from you.

Join our team at The Horse & Groom, Malmesbury — where great people, great pints, and great memories come together.

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