Veterinary Receptionist

6 days ago

Bishop's Stortford CM HA, United Kingdom Bishops Stortford Veterinary Hospital Full time

We are looking for a friendly and organised receptionist to join our welcoming, talented team at Bishop's Stortford Veterinary Hospital. Discover what it means to be part of a busy veterinary hospital committed to exceptional care for pets and outstanding service for their families.

Full-time 37.5hrs between 8:30am & 7:30pm- rota to be discussed and may change for holiday cover.

Key Responsibilities:

  • Booking appointments and answering client queries via telephone and email.
  • Processing payments and updating client records on our PMS system.
  • Maintaining and re-stocking our reception area.
  • Supporting the team with general administrative tasks.
  • Performing light cleaning duties, such as hoovering and mopping.
  • Assisting vets with preparing, printing, and organising documents.

Experience and skills we are looking for:

  • Excellent IT skills: Comfortable using Microsoft Office and learning new practice management systems (PMS), email communication, and document preparation.
  • Strong communication and organisational skills: We need someone who is extremely organised, has strong communication skills over the phone and via email, and happy working on multiple tasks simultaneously.
  • Flexibility to help with holiday/sickness cover is a must
  • Strong attention to detail is essential
  • A love for working with animals and their owners, delivering exceptional service.

Job Type: Full-time

Pay: £12.82 per hour

Expected hours: 37.5 per week

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

Application deadline: 19/12/2025

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