Business Assistant

Job Overview
Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment
Are you interested in making a difference? We have a rewarding opportunity available for a Business Assistant to join our friendly City East Community Mental Health Team, where we support both Older Person's and Adult with Mental Health difficulties across Leicester, Leicestershire and Rutland.

City East CMHT is a Neighbourhood Community Mental Health Team based in City Centre and this is a full time position fixed term for six months. We may also be able to accommodate some remote working, although the post is predominately based on site.

As a Business Assistant you will be responsible for providing a comprehensive administration service to the Consultant Psychiatrists within the MSHOP and Adult Pathways. You will be joining a welcoming team who work well together and support each other.

We are looking for someone who is motivated, enthusiastic, a team player and above all able to demonstrates a commitment to the Trust's values in everyday life. You will have, excellent IT and audio-typing skills, good written and verbal communication skills and the ability to liaise with service users in a calm and compassionate manner. You will need to be highly organised with good planning skills and highly skilled in Microsoft Office. We are looking for people with great administration experience and strong communication skills with the ability to work on their own and in a team.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

We Also Offer

• A generous pension contribution and holiday allowance starting at 27 days
• Free onsite parking
• Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages you can draw from to help support your work-life balance
• Health and Wellbeing Support
• Various Staff Support Networks

Contact Details
Sarah Cooper Admin Manager

Job Description Summary (Main Duties And Responsibilities)
As a Business Assistant, you will be required to be point of contact for patients, carers and other agencies, action clinic letters for the medics, managing outpatient clinics, referrals and waiting lists, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up.

You will support the processing of complex patient referrals which involves collating information from various internal/external agencies.

You will support in outcomes from multi-agency meetings for patients and work collaboratively with the other services across DMH.

You will support with patient related tasks including producing clinic letter via Digital Dictation, arranging outpatient appointments.

You will undertake diary management for yourself and others and you will communicate effectively via email, including implementing a flagging/prioritisation system.

You will be creating and formatting professional communications, such as letters, leaflets, presentations, reports and briefings to a high standard.

If you would like more information about the role, we would encourage you to make contact with us informal visits can be arranged.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information including AI in our recruitment process can be found in the Information for Applicants document attached.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.