Real Time Product Operations Manager

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
 

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.
 

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
 

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers
 

The RT Product Operations Manager plays a meaningful role in ensuring financial governance, operational excellence, and risk management across a sophisticated, global technology organisation. This role combines financial planning and reporting with strategic business operations, supporting senior leadership with clear, data-driven insights to enable informed decisions and successful delivery of transformation initiatives.

You will partner with leadership teams to optimise workforce and vendor strategies, handle compliance frameworks, and drive improvements to ways of working. Acting as a trusted advisor, you will ensure robust financial controls, accurate forecasting, and alignment with organisational goals.
 

• Financial Planning & Reporting
• Own end-to-end financial governance for allocated budgets (Capex/Opex), including forecasting, variance analysis, and remedial actions.
• Deliver consolidated financial and operational reports using multiple data sources (Excel, PowerBI, ERP systems).
• Support strategic investment planning and capital allocation decisions.
• Business Operations & Workforce Strategy
• Handle headcount planning and vendor strategy across a large organisation (c. 1,000 resources).
• Optimise workforce location and vendor mix to drive cost efficiency and alignment with organisational goals.
• Maintain and improve data management processes for HC, risk registers, and operational approvals.
• Operational Metrics reporting
• Risk & Compliance
• Build and maintain a robust risk governance framework, covering operational, technology, and compliance risks.
• Ensure adherence to regulatory requirements and internal control standards (BIA, BCP, SOX).
• Prepare risk reporting for leadership forums and drive remediation actions.
• Strategic Initiatives & Improvement In Execution
• Support organisational transformation (e.g., new operating models, process optimisation).
• Define and implement improvements to ways of working and governance frameworks.
• Lead ad-hoc projects from senior leadership and COO functions.
• Leadership Communication
• Provide clear, data-driven insights and recommendations to senior partners.
• Draft and maintain policy documentation for operational controls and governance standards.
   

• 5-8 years' experience in Finance, PMO, or Business Operations within Financial Services or Technology.
• ACA certified
• Advanced MS Excel (Power Query, Power Pivot); PowerBI experience preferred.
• Familiarity with ERP systems (Clarity or similar).
• Strong analytical and critical-thinking skills; ability to synthesise complex data into actionable insights.
• Excellent organisational skills and ability to handle several priorities under pressure.
• Confident communicator with stakeholder management experience.
• Proactive, self-motivated, and comfortable working independently and in a team.
   

• We offer a professional, dynamic, and collaborative work environment with opportunities to progress your career. LSEG provides tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
• We are proud to be an equal opportunities employer, committed to diversity and inclusion across all aspects of our business.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.