Current jobs related to Customer Service Manager - Manchester, New Hampshire - Search
-
Customer Care Manager
1 week ago
Manchester, New Hampshire, United Kingdom Hairburst Full time £60,000 - £75,000 per yearCustomer Care ManagerManchester • Full-time • Reports to: Global Head of Retention & CX Package: Competitive base + performance bonusLead the team. Protect the customer. Drive retention.Hairburst sits where beauty meets wellbeingWe design effective, habit-forming hair growth solutions and the experiences that keep customers coming back. Clear routines,...
-
IT Service Desk Apprentice
2 weeks ago
Manchester, New Hampshire, United Kingdom Parliamentary and Health Service Ombudsman Full time £20,000 - £35,000 per yearPlease note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible.Closing date:29 October 2025 (we reserve the right to close the advert early)Assessment centre dates:w/c 24 November 2025Course duration:1 year and 4 monthsFixed term contract:18 monthsThe Parliamentary and...
-
Service Delivery Manager
2 days ago
Manchester, New Hampshire, United Kingdom The Floorbrite Group Ltd Full time £50,000 - £80,000 per yearThe Service Delivery Manager will be responsible for supporting the delivery of soft services across the Northwest, Yorkshire, Northeast, and Midlands, ensuring high operational standards and full adherence to customer terms of business, service level agreements, and industry regulations. This role provides flexible regional support, covering gaps such as...
-
Service Transition Manager
2 weeks ago
Manchester, New Hampshire, United Kingdom Freshfields Full time £40,000 - £80,000 per yearRole summary/purpose of jobThe Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems, and functions to deliver assigned projects from idea to live delivery.Location Overview: ManchesterThe Freshfields Global Centre provides both business and legal services to the...
-
e-commerce customer service exec
4 days ago
Manchester, New Hampshire, United Kingdom House Of Fashion Associates Full time £24,000 - £30,000 per yearE-COMMERCE CUSTOMER SERVICE EXECUTIVE – ZENDESK Central Manchester (Full-Time, Office-Based) £27,000 + Benefits Fashion & Lifestyle BrandsJoin the UK's fastest-growing brand house, home to an impressive portfolio including Bench, NICCE, HYPE, Ed Hardy and many more .Our client designs, licenses, and distributes some of the biggest names in Streetwear,...
-
Regional Service Manager
2 weeks ago
Manchester, New Hampshire, United Kingdom DDC Full time £40,000 - £70,000 per yearJob Title: Regional Service Manager Reports to:Head of UK ServiceDepartment:ServiceLocation:Hybrid – frequent travel around UKType:Full-time | Permanent | Monday – Friday | 40 hoursAt DDC, we are industry leaders in infection control solutions, delivering cutting-edge technology and outstanding service to the healthcare and care sectors. With over 30...
-
Senior Delivery Manager
12 hours ago
Manchester, New Hampshire, United Kingdom Government Digital Service Full time £60,000 - £120,000 per yearLocation - Bristol, ManchesterJob summaryThe Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.Our priorities are to drive a modern digital government, by:joining up public sector servicesharnessing the power of AI for the public...
-
Service Team Manager
2 weeks ago
Manchester, New Hampshire, United Kingdom EXL Full time £40,000 - £60,000 per yearEXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including...
-
Service Team Manager
1 week ago
Manchester, New Hampshire, United Kingdom EXL Full timeEXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including...
-
Customer Success Manager
6 days ago
Manchester, New Hampshire, United Kingdom Giraffe360 Full timeWe're growing — and we want you to grow with usGiraffe360 is on the lookout for aJunior Customer Success Manager (English speaking)to join our vibrantManchesterteam.You'll be at the heart of helping our customers — real estate companies across the world — get the most out of ourgame-changing subscription productthat makes creatingprofessional property...
Customer Service Manager
2 weeks ago
Customer Service Manager
Location: Manchester
Start Date: ASAP
Salary – Up to £43,000 DOE
Working Hours – Monday to Friday – 9am – 6pm – NO WEEKENDS
Are you a driven and empathetic leader with a passion for delivering exceptional customer service? We're looking for a Customer
Service Manager
to lead a high-performing team of advisors, ensuring outstanding service delivery and compliance across the board.
- Overseeing Team leaders and advisors
- Leading and motivating teams of Customer Care Advisors
- Enhancing service processes and business metrics
- Driving compliance and implementing feedback from industry bodies
- Supporting team leaders and fostering internal development
- Collaborating on IT innovation and system improvements
- Promoting a culture of continuous learning and improvement
- Ensure departmental SLAs are met and regularly reviewed
- Lead recruitment, coaching, and appraisals
We're looking for someone who is:
- 3 years + Customer Service management experience
- Strategic & Empathetic
– able to balance business needs with customer care - Results-Driven
– thrives on achievement and continuous improvement - A Natural Leader
– respected, motivating, and focused on team development - Problem Solver
– energized by challenges and committed to finding solutions - Organised & Analytical
– skilled in planning, KPI analysis, and business intelligence - Compliance-Focused
– understands the importance of regulatory standards
Why Join Us?
This is a fantastic opportunity to join a forward-thinking organisation that values innovation, compliance, and exceptional customer service. You'll be part of a team that's passionate about making a difference and committed to professional growth.
