The Ordinary" Social e-commerce Executive

WHAT ON EARTH IS DECIEM?Known as "The Abnormal Beauty Company", DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder Nicola Kilner.We are growing rapidly and we're looking for someone who shares this vision and wants to grow with usWHAT WE'RE LOOKING FORWe are seeking a highly organized and proactive Social e-commerce Executive - TikTok Shop, known at DECIEM as Associate Manager, Social Commerce, to join our growing team focusing on the UK and EMEA markets. This role is crucial for supporting the daily operations and execution across our social commerce channels, primarily TikTok Shop. The successful candidate will play a key role in the execution of sales strategies, supporting creator relationships, operational tasks, and assisting with the initial operational setup for new market launches across EMEA.Strong Asset:1–2 years' experience in e-commerce, digital marketing, or social media management, ideally with exposure to TikTok Shop or similar platforms.Work at the heart of a fast-paced, trend-driven environment where your insights, creativity, and precision directly fuel brand visibility and business results.Play a key role in driving our TikTok Shop growth across the UK & EMEA, shaping campaigns, creator partnerships, and new market launches.Become the operational engine behind high-impact social commerce initiatives, owning product accuracy, performance tracking, and campaign execution.WHAT YOU'D BE DOING IN THIS ROLEPrepare weekly and monthly performance reports, consolidating key KPIs, budget tracking, and data reconciliations.Support the daily execution of Social Commerce operations across TikTok Shop UK & EU, ensuring smooth end-to-end processes.Maintain accurate product listings, stock feeds, and pricing updates across all active social commerce platforms.Assist in planning, building, and scheduling platform campaigns in alignment with brand priorities.Partner with internal teams (Marketing, Product, Supply Chain) to collect required assets and information for launches and campaigns.Help manage creator and affiliate activities, including outreach, brief coordination, and contract tracking with agency partners.Support the onboarding of new creators, ensuring they fully understand brand values, product details, and campaign expectations.Organize weekly performance data for key creator partners to help inform ongoing optimization and strategic adjustments.Assist with operational preparation for new EMEA market launches, including competitor reviews and trend insights.Act as a point of contact for customer-related platform issues and monitor social platforms for emerging trends and competitor movementSKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE1–2 years' experience in e-commerce, digital marketing, or social media management, ideally with exposure to TikTok Shop or similar platforms.Strong organizational skills with excellent attention to detail, particularly in data entry, tracking, and campaign setup, plus proficiency in Excel/Google Sheets.Confident written and verbal communicator, able to collaborate effectively with internal teams, creators, and external partners.Proactive, fast learner who thrives in a high-growth, fast-paced environment, with a passion for social media trends and the beauty/retail industry.Additional language skills (German, French, Italian, Spanish) are a plus.WHAT YOU'LL BE GAINING BY JOINING OUR TEAMThere's a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits, in no particular order…Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.6 months of paid time off for new parents (inclusive of all genders).Work from anywhere 4 weeks per year.A hybrid work model (for applicable roles).Summer Friday's - get off at 1pm all summer long (for applicable roles).Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.A generous discount on DECIEM products for you, your family, and your friends.BUILDING GROWTH TO POWER GOODWe are a People first company that lives by our core values to…Do the right thingCreate impactRespect small things Care too muchBe the futureThese values continue to guide us in all that we do. Along the way, we've been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We're still blushingSUSTAINABILITY AND SOCIAL IMPACTDECIEM's objective is to build growth and do good things while prioritizing people, animals, and the Earth.Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.CREATING A HUMAN WORLD OF BEAUTYDECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.WANT TO JOIN US?Thank you for reading the whole thing If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted.