Business Process Designer

Department: BIU

Location: London, Leeds, Manchester or Birmingham (On-site)

About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing lives through education.

Salary: £40,000 - £45,000 Per Annum

What We Do: The Business Process Designer is responsible for designing and delivering the processes required to support the business across different core-functions and systems.

This is a maternity cover fixed term contract starting in January 2026 until November 2026.

About the Role:

• Research and gather business requirements for the project, determining the need and value of performing activities based on the context. 
• Map "As-Is" and "To-Be" business processes using appropriate tools and techniques.
  • Evaluate requirements against the present state and target state, identifying opportunities for successful business transitions. 
• Analyse the potential consequences of changes and estimate the modifications required for accomplishing those changes. 
• Project Related Design Definition: Define and document high level target design and business outcome. 
• Conduct E2E assessment to ensure all impacted functions and processes are properly considered in the project. Identify resource impacts/needs. 
• Identify business needs by working with business owners, business change leads, and users across different systems, to ensure a common purpose and successful delivery. 
• Collaborate with technical leads to ensure alignment between business needs and technical solutions. 

About you:

• Bachelor's degree in computer science, Information Technology, Business Administration or a closely related field, or equivalent experience required. 
• Demonstrate experience in business process analysis, design, and optimization. 
• Strong stakeholder management experience and skills 
• Strong analytical and problem-solving skills. 
• Proficiency in process mapping and modelling tools. 
• Excellent communication and interpersonal skills. 

DESIRABLE SKILLS and EXPERIENCE: 

• Experience within the Higher Education sector 
• Working knowledge of student record managements systems, ERP systems
• Knowledge of process improvement methodologies such as Six Sigma or Lean
•  Familiarity with business process management (BPM) software.

What We Offer:

• 25 days annual leave, plus 8 public holidays
• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

Employee Testimonial:

"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work — it's clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff)

GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.