Customer Admin Coordinator – Commercial Vehicles

2 weeks ago

Leek, Staffordshire, United Kingdom Granton Asosciates Full time £24,000 - £32,000 per year

Job Description:

Job Role: As an Job Title: Customer Admin Coordinator – Commercial Vehicles & Plant Equipment, you will play a crucial role in supporting the business and ensuring the smooth operation of administrative tasks related to vehicle sales. Your primary responsibilities will include customer communication, coordinating vehicle shipments, facilitating sales processes, and handling general office administration.

Key Responsibilities:

  • Customer Interaction:
  • Communicate effectively with customers to address inquiries, provide information about vehicles, and offer assistance throughout the sales process.
  • Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
  • Sales Support:
  • Assist in preparing quotes and proposals.
  • Coordinate sales-related activities, including order processing, invoicing, and maintaining accurate sales records.
  • Shipping Coordination:
  • Arrange and coordinate the shipping of vehicles, ensuring timely and efficient transportation.
  • Collaborate with logistics partners to track shipments and communicate delivery details to customers.
  • Office Administration:
  • Perform general office administrative tasks, such as answering phones, managing emails, and maintaining filing systems.
  • Ensure the smooth operation of day-to-day office activities to support the business
  • Schedule Management:

  • Manage and prioritise tasks to meet deadlines and maintain an organized work environment.

  • Marketing

· Photographing and marketing the vehicles prior to sale

· Uploading information to marketing platforms

Qualifications and Skills:

  • Communication Skills:
  • Strong verbal and written communication skills to interact effectively with customers and team members.
  • Organisational Skills:
  • Excellent organizational and multitasking abilities to handle various responsibilities simultaneously.
  • Sales Acumen:
  • Basic understanding of sales processes and the ability to support the sales team.
  • Attention to Detail:
  • Meticulous attention to detail to ensure accuracy in administrative tasks.
  • Time Management:
  • Efficient time management skills to meet deadlines and handle workload effectively.

Requirements:

  • Previous experience in a similar administrative or sales support role is preferred but not essential.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to adapt to a fast-paced and dynamic work environment.

This role offers a great opportunity to contribute to business while maintaining a well-organised and customer-focused approach. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply.

Hours of work

Monday – Thursday 0900 – 1700

Friday 0900 – 1400

Job Types: Full-time, Permanent

Pay: £25,400.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

Reference ID: Administrator Sales Co ordinator

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