Key Account Manager

2 weeks ago

Reading, Reading, United Kingdom Trinity Fire & Security Systems Full time £50,000 - £60,000 per year

Contract / Key Account Manager
Location:
Based South (National Coverage)

Salary:
£50,000 – £60,000 + car or allowance + benefits

Company:
Trinity Fire & Security (part of PTSG – Premier Technical Services Group)
At Trinity Fire & Security, we don't just maintain fire systems — we protect people, businesses, and reputations.

We're looking for a
hands-on
Contract / Key Account Manager to take charge of several high-profile, multi-million-pound customers. You'll be the vital link between our clients and our operational teams — making sure our fire alarm service, inspection, and installation contracts run like clockwork.

This isn't a desk-based account management role. You'll be out meeting clients, solving problems, making things happen, and ensuring every SLA and KPI is hit — if not exceeded.

What You'll Be Doing

  • Own the full lifecycle of major service contracts — from mobilisation to delivery and renewals.
  • Build trusted, long-term partnership with a key client.
  • Oversee planning, service, and operations to ensure consistent performance and profitability.
  • Monitor SLAs and KPIs, resolve issues quickly, and identify improvement opportunities.
  • Support technical teams on-site and ensure compliance with BS5839 and relevant standards.
  • Attend client meetings across the UK — typically 1–2 days per week of travel.

What We're Looking For
You might already be a Contract Manager or Key Account Manager — or perhaps a Service Manager or Engineering Supervisor ready to take the next step. You'll have:

  • Knowledge of fire alarm systems and BS5839 standards.
  • A proactive, problem-solving mindset and a customer-first attitude.
  • Confidence in managing high-value contracts and multiple stakeholders.
  • A full UK driving licence and willingness to travel when needed.

What You'll Get

  • £50,000 – £60,000 (depending on background)
  • Company car or car allowance
  • 23 days holiday + bank holidays
  • Pension, life assurance, and employee assistance programme
  • Real career growth within one of the UK's fastest-growing safety service providers

Join a business where no two days are the same, where your ideas matter, and where you'll genuinely
see
the results of your work.

Ind1

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