Operations & Administration Officer

Company Overview

We are a boutique consulting group specialising in defence and security. Based in Manchester, UK, but internationally focused, our consultants bring deep expertise from government service across both the UK and the US.

Role Summary

We are looking for an experienced and intelligent self-starter to support a broad range of operational functions. This high-impact role is ideal for someone with strong administrative skills, excellent communication, and a proactive mindset. You will
assume ownership of key business processes
and play a crucial role in supporting the company's continued growth and day-to-day operations.

Key Responsibilities

• Executive Support:
  Provide direct support to the Company Director, managing their diary, scheduling meetings, and coordinating complex travel arrangements.
• Financial Administration (Process Ownership):
  Own the entire invoicing and expense management process. This includes processing invoices and managing expenses using
  Xero and Dext
  , maintaining accurate financial records, and assisting with monthly reconciliation.
• Legal & Contractual Support:
  Prepare routine Non-Disclosure Agreements (NDAs) and consultant contracts. Ensure proper documentation and secure storage of sensitive legal files.
• Communications & Coordination:
  Follow up with associates and consultants via email and phone. Maintain professional and timely communication with clients and partners, acting as the primary administrative point of contact.
• Proposal & Tender Support:
  Coordinate inputs from consultants and associates for complex tenders. Draft compelling covering letters and compile final proposal documents. Ensure timely submission and quality control of all proposal materials.

Skills & Experience

• Strong proficiency in Microsoft 365 (especially
  Microsoft Outlook, Microsoft Teams, Microsoft Word and Microsoft Excel) is essential
  . Proficiency in using Microsoft OneNote,
  Xero, and Dext
  is highly desirable.
• Excellent written and verbal communication skills.
• Excellent organisational skills and attention to detail
• Proven experience in administrative, financial, or legal support roles.
• A proven ability to work independently, manage multiple tasks, and maintain absolute discretion.
• Prior experience in consulting, defence, or technical sectors is a significant advantage.

What We Offer

• Exceptional Work-Life Balance:
  Highly flexible working hours to suit personal and family commitments, with a culture that respects and promotes a healthy, results-only work environment.
• Competitive Compensation Package:
  Rate of up to £19.50/hour dependent on experience.
• Annual Leave:
  Pro-rata entitlement equivalent to
  25 days
  plus all UK Bank Holidays (FTE) in addition to your flexible working hours.
• Pension:
  Statutory enrolment into the company pension scheme.
• Career Autonomy & Growth:
  Opportunity to take full ownership of critical business functions and contribute meaningfully to a growing company.
  There is strong potential for this role to increase in hours and responsibility
  as we expand our operations.
• Supportive Environment:
  A collaborative, supportive, informal, and friendly working environment built on trust and clear communication.

Statutory Information

Equal Opportunities:
ToxSyn Limited is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals regardless of race, religion, gender, age, disability, or sexual orientation.

Right to Work:
All applicants must have the right to work in the UK and will be required to provide evidence of this status prior to appointment.