Care Home Admin

1 week ago

Hatfield AL EZ GB Gold Care Homes Full time £28,000 - £40,000 per year

About Our Home:

Nestled in the heart of Hatfield, the Hatfield Nursing Home is a tapestry of memories, comfort, and vibrant living. With 118 en-suite rooms, our residents find joy in the nostalgic notes of our retro sweet shop, the lively buzz of our pub, and the tranquility of our landscaped garden. Whether it's a movie night, a dance class, or simply a moment of reflection in our wheelchair-friendly garden, Hatfield Nursing Home crafts a world where every resident feels cherished. Here, personalized care meets the joys of community, creating a home where every day is a celebration of life.

What you will be doing

  • General reception duties, taking calls, transferring to departments, greeting visitors
  • Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
  • To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
  • To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
  • To coordinate the duty rota, liaise with Bank and Agency staff when required.
  • To sort and distribute mail accordingly throughout the Home.
  • You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
  • Keep accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
  • Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
  • Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
  • Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services' Finance department. Chase late payments.
  • Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
  • Prepare and submit data relating to petty cash and wages totals-monthly
  • Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
  • Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
  • Attend training courses and sessions as required.
  • Maintain client, staff and business confidentiality at all times.
  • Prepare and maintain stationary orders, stock and records.
  • To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
  • To ensure all internal and external customer interactions are met with a welcoming and professional manner.

Benefits:

  • Salary from £28,000 per annum
  • Employee of the Month
  • Long term service awards
  • Blue Light Card
  • Professional Development
  • Refer a Friend

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