Head Waiter

Job Ref: ILH6155

Branch: Cliveden House

Location: Cliveden House, Maidenhead

Salary/Benefits: Competitive Salary plus Service Charge (Tronc)

Contract type: Permanent

Hours: Full Time

Hours per week: 48

Posted date: 04/12/2025

Closing date: 06/01/2026

Cliveden House

Cliveden is undeniably special. It's one of the world's finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames.

What sets us apart is how much we value our team. We're all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it's their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.

Head Waiter/Waitress

We are currently seeking an accomplished Head Waiter to support in leading our dining team at our renowned Cliveden Dining Room, distinguished with a prestigious 3 Rosette rating. This role presents an extraordinary opportunity to oversee the service excellence in our restaurant. We are looking for an individual with a proven track record in high-end dining service, exceptional leadership skills, and a commitment to delivering an impeccable dining experience for our guests.

Our ideal candidate should:

• Possess a background in high-end dining service, preferrable in a 3 Rosette or equivalent setting
• Lead and inspire our team to uphold and exceed the exacting standards of service and hospitality
• Embrace a hands-on approach, ensuring that each guest received personalised attention and experiences exceptional service
• Demonstrate a leadership ability and organisational skills in overseeing restaurant operations
• Show a commitment to creating a luxurious and memorable dining atmosphere
• Display a keen interest in continuous refinement of service procedures to meet and exceed the expectations of a 3 Rosette dining experience
• Be proactive and quick-thinking, ensuring that every guest enjoys their visit to our Cliveden Dining Room

What's in it for you?

• Competitive Salary
• £10,900 estimated annual Tronc (non-contractual)
• 29 days of annual leave, including bank holidays
• Regular team gatherings and appreciation events
• Complimentary team meals
• Uniform provided
• Staff accommodation available if required
• Exclusive team rates and friends family rates at our Iconic Luxury Hotels, Relais Chateaux properties worldwide, and London Regional properties worldwide
• Discounts on all food beverage offerings including the Cookery School at Chewton Glen
• Discounts on spa treatments and products
• Special gifts based on length of service
• Recommend-a-friend bonus scheme.
• Health cash plan
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
• Excellent Training and Career Development opportunities
• …and so much more

If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you

Cliveden's story is one of over 350 years of powerful personalities, debaucherous parties and scandalous affairs. Built in 1666 by the 2nd Duke of Buckingham, as a gift to his mistress, Cliveden House has remained a pinnacle of intrigue and glamour throughout its illustrious history. The Grade I listed stately home retains much of the grandeur from its days as a private house, but this is mixed with an approachable and open welcome that instantly puts you at ease. Set in 376 acres of National Trust grounds and a short distance from London, Cliveden remains an extraordinary 5 star hotel that has to be experienced.