Support Worker

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Support Worker 
Location: Based in Torbay (TRI) – Shrublands House, 8 Morgan Avenue, Torbay, TQ2 5RS
Working hours: Full Time (37 Hours a week) Monday-Friday 9am-5pm 
Contract: Fixed term (until March 31st 2026)

Salary: £24,243 - £28,930

This is an exciting opportunity to join Torbay Recovery Initiatives (TRI) a Support Worker. We work alongside people at some of the most challenging points in their lives, supporting them to make positive, lasting change.

About the role
In this role, you'll work with a varied caseload, meeting individuals in different environments – from our shared office space to partner locations such as court, probation, and custody. Your work will directly support recovery journeys, improve health and well-being, and contribute to safer communities.

As a Support Worker, you will:

• Provide practical and emotional support in line with personalised care and risk plans.

• Support individuals engaging in detox programmes.

• Deliver brief interventions in person and over the phone.

• Share harm reduction advice – from safer drinking and injecting to overdose prevention.

• Deliver structured psychosocial interventions 1:1 and support group sessions.

• Offer guidance on specific substances and their associated risks.

• Undertake risk assessments and contribute to risk management planning.

• Safeguard vulnerable adults and children in line with best practice.

• Collaborate with partners and colleagues to achieve the best outcomes.

• Play a vital role in a multidisciplinary team, offering a varied treatment pathway.

Please note interviews will be held on an ongoing basis, so the vacancy may close early once the right candidate is found.

About you
We're looking for people who are passionate about making a tangible difference. Whether your background is in substance misuse, mental health, criminal justice, or you have a relevant academic foundation such as Criminology, Psychology, Law, or Sociology.

We also value:

• Volunteering experience in related roles.

• Strong case management skills.

• Resilience and the ability to manage expectations in an emotionally demanding role.

Most importantly, you'll bring empathy, a non-judgemental approach, and the drive to help people achieve recovery and stability.

About us
TRI provide information, advice, and professional support to empower individuals to make healthier choices regarding alcohol and drug use. Our mission is to enhance safety and promote recovery through a comprehensive range of services, delivered by experienced local providers, ensuring no one is left without the assistance they need, no matter the complexity of their needs. This role will be based at Shrublands House in Torquay supporting a partnership approach to working between Devon Partnership Trust and TSDFT. The service is in partnership with Torbay Domestic Abuse Services and local Homelessness Hostel forming a Multi-Complex Needs Alliance called Growth In Action.

For full person specifications and job details, please visit this link.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you'll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email .

How to Apply

If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.