Director People and Culture

Details
Reference number

438244

Salary

£85,000

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

SCS Pay Band 1

Contract type

Permanent

Business area

OFQUAL - Regulatory and Corporate Services

Type of role

Human Resources

Senior leadership

Other

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Coventry, West Midlands (England), CV1 2GN

About the job
Job summary

Ofqual is the independent qualifications regulator for England. We currently regulate 200+ awarding organisations, and approx. 11,600 certified qualifications.

These include GCSEs, AS and A levels, and a broad range of vocational and technical qualifications.

For more information about the work we do please visit our website and our Careers Pages and

About the Team

Our Human Resources Department supports our wider organisation of circa 340 staff in ensuring we deliver against both our statutory objectives and our People Strategy by ensuring we attract, recruit, retain and develop bright and brilliant colleagues.

Job description

What will the postholder be doing?

We have an exciting opportunity for a dynamic and highly experienced Human Resources expert to join Ofqual as the Director of People and Culture.

Reporting to the Executive Director of Finance and Operations and working closely with the Executive Team and the Chief Regulator, you will lead our expert Human Resources team in developing a brilliant people offer and service.

You will be highly skilled at influencing and inspiring individuals at all levels with a real appetite for staff development, equality, diversity and inclusion alongside the ability to evolve and deliver our People Strategy.

To be successful in this role you will be a highly experienced people leader able to build collaborative relationships across both internal and external stakeholders to ensure delivery of positive results. A proven track record of working across complex, competing, and high-profile priorities is also essential.

Person specification

Please refer to the job description attached for a full list of essential criteria to support your application.

Qualifications

Degree or equivalent level of technical or professional qualification, and/or comparable work experience.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Making Effective Decisions
• Leadership

Benefits

Alongside your salary of £85,000, Ofqual (Office of Qualifications and Examinations Regulation) contributes £24,624 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

As a Civil Servant, you will benefit from a leading, modern employment offer which includes flexible working arrangements that support people at different stages in their lives, and pensions among the best available in the UK, as well as generous annual leave entitlements.

Other benefits you can enjoy include:

• Organisational performance related bonus
• Cycle-to-work scheme
• Regular professional development
• Health and wellbeing initiatives such as mini-medicals, flu vaccinations
• Employee assistance programme and occupational health
• Free eye tests and contribution towards lenses/spectacles for VDU users, if appropriate
• Family friendly policies
• Interest free rail season ticket loan
• Access to exclusive discounts
• Free car parking

We are committed to promoting Equality, Diversity, Inclusion and Wellbeing throughout the organisation. We are proud of the action we are taking to support this. We welcome applications from individuals from all backgrounds to support our ethos of creating a diverse culture that is reflective of both our employees and the learners we support.

Due to our continued commitment and focus in relation to Equality, Diversity and Inclusion, our inclusion and fair treatment score based on the Civil Service 2024 annual people survey ranks us joint 5th out of 104 participating departments.

Ofqual is a rewarding, dynamic place to work. We offer employees the opportunity to develop within their role and progress through the organisation via a number of Learning and Development opportunities and activities.

Ofqual has a highly engaged workforce. Our 2024 Civil Service People Survey score on engagement was 71%, against 64% for the whole Civil Service, and was the joint 12th highest of the 104 participating CS departments.

Things you need to know
Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

Please note that Ofqual does not offer Visa sponsorship.

You will be assessed on the Behaviours shown above at interview stage.

Ofqual has adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel. You'll be asked to remove all personal details from your CV when you apply.

When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the shortlisting panel), your career history and qualifications.

You will then be asked to provide a personal statement evidencing how you meet the essential criteria shown on the job description attached to this advert. Once this job has closed, the job description will no longer be available. You may want to save a copy for your records.

Please ensure you demonstrate clearly, within your personal statement, how you meet these requirements as this will form a key part of your evidence when the panel is scoring your application, against the requirements of the role.

Should a large number of applications be received, an initial sift will be undertaken using the work history and personal statement against the lead essential criteria, which is experience in senior leadership and oversight across operational HR functions representing the end-to-end employee lifecycle and experience.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

As part of our positive action commitment, if you are from an ethnic minority background and would like to discuss the role in more detail ahead of submitting your application, please email and we will arrange for a call to take place with one of our senior team.

The Civil Service is committed to attract, retain and invest in talent wherever it is found.

To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy

During the interview process, this vacancy will include a presentation, more details will be shared with the shortlisted candidates.

We reserve the right to offer a second interview, if required.

Please submit your application by 14 December 2025 at 23:55pm.

Fireside chats - w/c 5th January more info to follow

Interview dates between 14 and 19 January 2026 – (subject to change).

We often have similar roles available at different grades. If a candidate is suitable for a similar role or at a lower grade than they applied for, we may extend an offer without the need to go through a further selection process, providing the role has comparable behaviours and essential criteria.

Ofqual works flexibly, with a hybrid office/home based working model. Employees will spend at least two to three days a week working from our office in Coventry. As Coventry will be your base location expenses for travel to the office will not be paid.

Final panel interviews will be held in person. Further details will be provided at invite to interview stage.

One of our resourcing colleagues will be on hand to answer any queries you may have throughout the process.

Please be aware that expenses incurred by candidates during the recruitment process will not be reimbursed.

A reserve list may be held for up to 6 months. Ofqual may use this to fill future suitably similar vacancies for candidates who are considered appointable following interview.

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you require assistance or need a change to be made so that you can make your application, you should tell us what changes or help you might need further in the recruitment process.

For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional. You should contact us at to discuss your needs.

Feedback will only be provided if you attend an interview or assessment.

This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Ofqual Recruitment Team
• Email :

Recruitment team

• Email :

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should first contact Ofqual by email: If you are not satisfied with the response you receive, you can then contact the Civil Service Commission, which regulates all Civil Service recruitment.

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