Food and Beverage Supervisor

2 weeks ago

Cromwell Road North Berwick East Lothian EH LZ, United Kingdom Marine North Berwick Full time £22,000 - £28,000 per year

With enviable views of the Firth of Forth and Bass Rock, Marine North Berwick rises from the East Lothian landscape to offer guests a quietly elegant escape - it's a place where hospitality comes to life.

We create unforgettable experiences for every guest, every time. Whether it's a warm welcome, a perfectly poured drink, or a meal served with care, we take pride in the moments we help create.

Our REACH People Values guide everything we do:

  • Respect – We treat every guest and colleague with kindness and dignity.
  • Excellence – We go the extra mile to deliver outstanding service.
  • Accountability – We take ownership of our actions and keep our promises
  • .Cooperation – We work together as one team to create exceptional guest experiences.
  • Honesty – We act with integrity and transparency at all times.

Your Role as Food and Beverage Supervisor

Our team is at the heart of everything we do. As a Food and Beverage Supervisor, you will support the daily running of our Restaurant and Bar operations, ensuring that every guest enjoys a seamless and memorable experience. You will lead by example, working alongside your team to uphold high service standards and create a welcoming environment for both guests and colleagues.

What You'll Do

  • Oversee day-to-day service in the restaurant and bar, ensuring smooth and efficient operations.
  • Support, guide, and motivate team members to deliver exceptional hospitality.
  • Step in to train new team members, ensuring our standards are consistently met.
  • Assist with stock control, ordering, and maintaining a well-presented service area.
  • Ensure that health, safety, and hygiene standards are followed at all times.
  • Work closely with the Food and Beverage Manager to share feedback and implement improvements.
  • Help handle guest queries or issues with professionalism and care.

What We're Looking For

  • Previous experience in a supervisory or senior team member role in hospitality.
  • A passion for food, drink, and creating memorable guest experiences.
  • A team player with great communication and people skills.
  • A proactive approach and the ability to stay calm under pressure.
  • Good organisation and problem-solving abilities.
  • Flexibility to work various shifts, including evenings and weekends.

The Perks

  • Share of service charge
  • Uniform
  • Meals whilst on duty
  • Opportunities for training and career development including apprenticeships
  • Discounts on hotel stays and dining for you and your loved ones.
  • Exclusive Shopping discounts via our benefits platform
  • Salary sacrifice savings
  • Celebratory team events and long-service recognition.
  • A fun, inclusive, and supportive team environment
  • Team events
  • Free car parking
  • Pension scheme from day 1 for eligible employees

Equal Opportunities
We are proud to be an equal opportunity employer and welcome applicants from all backgrounds. Diversity and inclusion are key to our REACH values.

Right to Work
Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.

About Us
Marine & Lawn Hotels & Resorts is a collection of unique, story-rich hotels located in some of the world's most iconic destinations.

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