Associate Director

End Date

Salary Range

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Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: Associate Director, Markets Onboarding & Product Enablement

SALARY: £65,385 to £72,650

LOCATIONS: Edinburgh- New Uberior House

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About This Opportunity

Corporate and Institutional Banking (CIB) serves Lloyds Banking Group's largest and most sophisticated clients. Sat in the CIB Chief Operating Office, CIB Client Operations ensures that the CIB business can consistently deliver market-leading products and services to clients.

Within CIB Client Operations, The Markets Onboarding Team operates as a specialist team dedicated to manage the onboarding process for Market clients, Sales Teams, and Relationship Management (Coverage) teams. Their focus is facilitating client access to a comprehensive suite of market products, removing friction and achieving trade readiness as quickly and efficiently as possible.

It's an exciting time in CIB which is in a period of ambitious growth. As a result, we'll be investing in how this team operates today and ways of working will be transformed over the coming 2 years to manage the forecasted growth in demand on this team. This would require a leader who is excited by technology while remaining focused on our colleagues.

The Markets Onboarding Team is a recognised centre of excellence, overseeing the entire onboarding journey prior to the commencement of trading activities.

In this role you'll lead a team who have responsibility for onboarding Financial Institutions, Large Corporates, Mid Corporates and SME clients for CB Markets products. You'll be skilled at motivating and empowering our team to deliver great service to our customers and partners within a strong control environment.

Do you have a great and demonstrable ability to lead and motivate teams to produce high quality results?
 This role is an excellent opportunity for a highly motivated and pro-active self-starter, who is looking to further their career within Commercial Banking.
 

What you'll be doing

• Leadership – Strengthening and leading the team while supporting the Senior Manager in the effective delivery of all client, risk, financial, partner, change and people accountabilities, including identifying and developing talent and stretching all colleagues to maximise their potential and day to day contribution.

• Strategic Change – Able to engage with programme teams including Pega, Platform and Project teams to partner, shape and deliver improvements to the Market Onboarding Journey.

• Service Delivery - Deliver high quality, accurate, timely and efficient service that satisfies the needs of all partners in line with group, divisional and departmental priorities.

• Partner Engagement - Maintain and build relationships with clients and internal and external stakeholders as a respected partner.

• Risk Control and Management – lead by example in adhering to all aspects of regulatory, operational, financial and IT risk adhering to the Group Risk Framework.

• Continuous Improvement - Coach a team that identify and delivers improvements to processes, controls, and working practices.

• Self-Development - Regularly evaluate own strengths and weaknesses and build appropriate development plan.

• Environmental Awareness – Exercise good judgement in decision making by remaining aware of business, market, economic, regulatory and political dynamics and take those factors into account along with client, colleague, conduct and partner considerations.

Why Lloyds Banking Group

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you'll need

• Knowledge of Markets products, Markets processes (credit lines, legal requirements, KYV, trade confirmations, trade settlement) and industry operational practices are desirable

• Strong problem-solving skills, partner management experience and resilience are key for this fast-paced role as is the confidence to get involved with front line activity where there is a client or business need.

• Proven experience of leading and coaching a team to maximise its potential

• Awareness of the market and how economic, political and other environmental factors impact market conditions including ability to adapt to changing circumstances

• Comprehensive understanding of risk frameworks and the ability to use that understanding in practice.

• Ability to collaborate across teams and business area to ensure the right outcomes for customer, colleague and business are achieved

• High standards of personal integrity and conduct to be demonstrated by self and team

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. 

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.