Young Person Homeless Support Worker

At Places for People, we hire People, not numbers So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More About Your Role
Want a career where you can really make a difference?

As a Customer Support Coordinator, you will be supporting our Communities, adding value by helping vulnerable young people make the transition to adulthood and living independently.

We have a rewarding opportunities available for those passionate about supported housing. The roles involve 12-hour shifts (7am–7pm) on a rota basis across 7 days, offering a consistent and structured pattern to support the needs of our residents.
This role requires you to provide high quality support and guidance to our young Customers, providing the help they need to develop their independence, keep themselves safe, access training/education/employment and move confidently to permanent housing. This will involve working effectively as a team with external agencies and creating person centred support plans with goals that are achievable for our young people. You also deliver intensive and effective housing management support, ensuring our young customers maintain and thrive in their tenancies.

This a building based supported accommodation service but support to access the community will be needed in one of our services in Clitheroe.

Your day-to-day tasks will include:

• Undertaking needs assessments
• Developing person centred support plans
• Building caring professional relationships with young people
• Providing advice, guidance and support to Young People to assist them in meeting their goals
• Daily Safeguarding and risk management
• Accurate record keeping and liaising with other professionals
• Planning transition and moves to permanent housing

Want to know more? Download the full job profile .

Or hear what one of our current colleagues has to say about their role here

This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and two satisfactory references.

Essential Criteria (must-haves)

• Experience in a similar support-based role
• Knowledge of tenancy and support management
• Excellent communication skills
• Team player who can also work independently
• Strong IT and administrative skills
• Effective record keeping skills

More About You
Supportive. Resilient. Organised.
If you're those three things, this is the role for you In a nutshell, here's who we're looking for:

• You have experience of working with young people
• 'Can't' isn't in your vocabulary. You radiate positivity and get things done with a smile.
• You're passionate about helping young people and always willing to rise to the challenge
• You're super calm in a crisis, dealing with challenges quickly and appropriately.
• You're efficient with a brilliant eye for detail. You love a system and recognise the importance of record keeping.

Commitment to Trauma Informed Practice
At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives.

Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Armed Forces
- We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident
- We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent
– Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn't allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.