Business Support Coordinator

• Suffolk County Council 
• Address: Endeavour House, Ipswich, Suffolk IP1 2BX
• Salary: £28,598 per annum (pro rata for part time)
• Hours: 37 hours per week
• Contract: Permanent

An exciting opportunity has arisen to join the Suffolk County Council (SCC), Psychology and Therapeutic Services as a Business Support Coordinator (Senior Administrator) working from Ipswich.

As someone who is motivated and organised, you will help us to support effective service delivery and contribute to making a positive difference to the lives of children and young people in Suffolk. 

Would you like to work in a varied, evolving, challenging and rewarding role?

Do you have recent experience in providing administrative support to a team, including experience in data reporting, tracking progress and reporting outcomes? 

Do you have excellent communication skills in order to work effectively between departments and external stakeholders, ensuing clear and effective communication?

Your role and responsibilities

You will:

• undertake a range of administrative duties such as liaising with internal and external Educational Psychologists, assisting with the allocation of work, diary management and Excel data reporting
• communicate daily via telephone, email and face to face. This includes communicating with colleagues, parents, schools, locum staff etc
• be involved in monitoring data, data reporting and keeping up to date and accurate records. In the first instance there will be a focus on supporting senior leaders in managing the workflow of our Educational Psychologists (both SCC and locum staff)
• work closely with the Business Support Manager, Business Support Assistant Manager, Business Support Coordinators and Deputy Principal Educational Psychologist, assisting them in day-to-day service delivery 
• work within a supportive team of Business Support Coordinators, Business Support Officers, Educational Psychologists and Inclusion Facilitators.

You will receive comprehensive training in the systems and processes needed to enable you to effectively fulfil this role.

You will need:

• Advanced skills in Microsoft Office Suite and other relevant software applications in order to undertake data analysis, data reporting and diary management.
• Excellent attention to detail and accuracy.
• Excellent time management skills in order to be able to manage multiple priorities effectively and to be able to meet competing deadlines.
• Strong organisational, interpersonal, communication and administration skills.
• A proactive approach by using your initiative to problem solve, present findings in a clear and precise way as well as a commitment to providing an excellent service.

You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Psychology and Therapeutic Services provides support to children and young people from 0-25 years, as well as the adults who care for and work with them. 

Alongside statutory activities such as the provision of psychological advice that forms part of Education, Health and Care Needs Assessments, we also work across early intervention core, traded and commissioned work. Partnerships include health trusts, youth justice, virtual school, early years, education, skills and learning and adoption services. 

For more information about the breadth of our service delivery offer visit our Psychology and Therapeutic Services. 

Empowering Everyone 

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Amy Tucker for a casual conversation. You can reach them by emailing 

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click 'Apply Now' to start your online application

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the supporting statement template

1. Can you describe a specific project where you used Excel for data reporting? Please explain how you organised the data, the type of analysis you undertook and how you presented your findings?
2. Can you tell us about a time when you had to collaborate with colleagues from different teams to achieve a common goal? How did you ensure effective communication and build strong working relationships throughout the process?
3. Please describe a time whereby you supported a Senior member of staff to manage demands upon their time, how did you prioritise tasks and what do you think is important to consider when managing someone else's diary?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at or 

Closing date: 4 January 2026

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.