Deputy Manager
7 days ago
Job Overview
We are seeking a dedicated and experienced Deputy Manager to join our growing team
The ideal candidate will play a crucial role in supporting the General Manager in the day-to-day operations of one of NQ's busiest venues. This position requires a strong background in hospitality and wet-led service, with a focus on team management and customer satisfaction.
Duties
- Assist the General Manager in overseeing daily operations, ensuring efficiency and adherence to company policies.
- Supervise bar staff and supervisor team, providing guidance and support to foster a positive work environment.
- Ordering stock, Tracking sales, GP's, rota's and training.
- Train new employees on service and standards
- Handle customer inquiries and complaints professionally, striving for exceptional service at all times.
- Maintain inventory levels of cleaning supplies and equipment, placing orders as necessary to ensure smooth operations.
Qualifications
- Proven experience in a supervisory or management role within the hospitality.
- Strong knowledge of running a large team and bar operations.
- Excellent team management skills with the ability to motivate and lead staff effectively.
- Exceptional communication skills with a focus on customer service excellence.
- Ability to work flexible hours, including evenings and weekends.
Join us in delivering one of NQ's best nights out
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
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