Service Technician

What's the role?
Hilti is on the lookout for a skilled and motivated technician to become part of our dynamic repair centre near Glasgow. In this hands-on role, you'll be diagnosing and repairing Hilti tools and machinery, ensuring our customers receive top-tier service and support.Whether you're experienced in tool maintenance or eager to grow your technical skills, this is a fantastic opportunity to work with a globally respected brand in a collaborative, inclusive environment.Please note this is a fixed term contract for approximately 12 months.

What You'll Do

• Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals and technical files.
• Diagnose and resolve faults on Hilti tools and machinery
• Perform high quality repairs to Hilti products through problem diagnosis and application of prescribed corrective measures while utilising appropriate tools and systems.
• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
• Conduct final functional and safety testing after every repair to ensure customer safety.
• Communicate potential faults to Repair Centre Supervisors
• Follow safety protocols and maintain a clean, organised workspace
• Use Hilti systems and technology to complete all repair-related administrative tasks
• Develop product knowledge to identify and share insights on repair trend

What You'll Bring

• A true interest in becoming an outstanding technician
• Experience or knowledge within an electrical/mechanical discipline
• Interest in future development and a willingness to progress
• Great attention to detail and the understanding of a safe workplace
• Positive attitude towards team work and continuous improvement
• Knowledge or experience using software's and systems for repair administrative task

What's In It for You
We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

• Genuine career advancement (more than 80% of all leadership roles are filled internally)
• 6% employer pension contributions
• Private Health Insurance and Employee Assistance Programme
• Company vehicle and fuel card for sales roles
• 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
• Paid leave to work on charitable projects
• Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
• Different ways to work flexibly, including working from home and compressed hours
• Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
• Trips to locations such as Milan, New York and global HQ for high performers across all teams

Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. What you can expect when applying to a position with Hilti: 1. We are committed to having all applications reviewed by a human and while nobody is infallible, we stand by our people centric approach to everything we do 2. Once you submit your application you can expect to receive automated notifications from our system (triggered by our recruiting team) 3. Applications that do not make it to the interview stage (with a hiring manager) will not receive personalized feedback. 4. Our end-to-end recruitment process (including evaluation time and interviews) may last between 3 and 6 weeks. You can expect to hear back from us within 2-3 weeks (on average) regardless of outcome 5. We wish you the best in your application process. Check out our career frequently asked questions for application and interview tips. Please note for this position as part of the interview process, candidates will take part in a practical assessment to demonstrate their technical skills in a hands-on environment. Hilti is where your best belongs. We are an equal opportunity employer and value the contributions of all our team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion or family status.