UX / IXD Designer

UX / IXD Designer - Health Sector

Salary: £40,000-£50,000 depending on experience

Design services that improve lives.

We're looking for a UX / IXD Designer to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services.

What You'll Be Doing

You'll develop designs based on user needs, create user journeys and interaction flows, and create sketches, wireframes and prototypes. You'll interpret research insights, use iterative design principles within agile workflows, and ensure designs meet accessibility standards (WCAG) and Government service standards.

You'll contribute to design sessions with teams, users and stakeholders, support workshops with clinical teams, and work within multidisciplinary product teams. You'll present design decisions to team members and stakeholders.

What We're Looking For

You need 4+ years UX design experience in health, care and/or public sector, with proven experience designing digital services through discovery to live phases. Strong agile design practices and multidisciplinary teamwork are essential, plus experience with inclusive design and accessibility. Good understanding of clinical workflows, patient journeys, and health information governance is desirable.

You'll be confident sketching, prototyping and wireframing, and proficient using Government prototype kit, Figma and/or Axure. You can create evidence-based designs within design systems with a strong grasp of accessibility standards, and experience interpreting research insights into interaction flows.

You'll work independently while knowing when to seek guidance, maintain high design standards, and adapt communication style to different audiences. You'll contribute to design work within your team, support workshops and co-design sessions, and present effectively to both technical and non-technical audiences. You'll help embed user-centred design practices and contribute to building team understanding of users.

You'll need to deliver outcomes within fixed time and budget constraints. This means making pragmatic decisions about scope, adapting your design approach when you can't do everything you'd ideally like to, balancing quality with rapid iteration needs, and ensuring projects remain successful for both clients and the business.

Working Arrangements

You'll work within multi-supplier teams, presenting to senior leadership while being mindful of commercial sensitivities. You'll manage stakeholders at multiple levels.

This is a permanent contract with a 6 month probation period. Right to live and work in the UK required. We offer hybrid working so you can be based anywhere in the UK with visits to our Bristol studio approximately once every 6 weeks.

About Healthia

Healthia is a team of human-centred design and transformation specialists with deep experience across health, care, public and third sectors. Since 2013, we've delivered hundreds of impactful projects, helping organisations unlock innovation, reduce costs and improve quality through proven co-design approaches.

Benefits

Sustainable, ethical pension with 5% employer contribution, £1k annual personal training budget, healthcare plan and life insurance, mobile phone and experience fund, profit share scheme, 25 days holiday plus birthday leave.

How to Apply

Please send the following to .services

• CV
• Portfolio with 3 case studies including project outcomes
• Covering letter that describes:

-Why you want to work at Healthia

-Why you are a good fit for the role

-Your experience of working on healthcare projects

-Your experience of working to the Government / NHS service standard and/or public sector projects

-Your experience of working in agile, multidisciplinary teams and how you collaborate effective

-Your notice period