Head Of Lettings

We are looking to recruit a Head of Lettings to join our established lettings office located in Winchester. The Head of Lettings will oversee and maintain the efficient running of the lettings and management team and the continued development of Carter Jonas within the community. Additionally, the post holder will lead on the generation of new business for the office and will oversee the management our client database. They will be responsible for the growth and development of the lettings team within the Winchester office. This is an exciting opportunity for an established senior negotiator or manager looking to take on a new challenge in their career.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on

Main tasks:

• Take on quality property to let and provide advice to prospective landlords
• Network and establish / develop Carter Jonas presence within the community
• Generate and develop new lettings instructions, overseeing and delivering creative marketing campaigns
• Manage our data base of Clients and applicants using REAPIT to ensure call dates are set and maintained and that we are in regular contact.
• Manage the team and supporting team members to achieve their potential and to ensure objectives are met/exceeded
• Oversee our property management team
• Oversee renewals, extensions and periodic tenancies
• Arrange inventories and preparation of the properties for tenants occupation
• Oversee the presentation of our office and ensure is maintained to a high standard
• Oversee the seeking and vetting of prospective tenants including AML and right to checks
• Keep abreast of relevant tenancy legislation and relay to team
• Provide a high level of efficiency and customer service to all clients and tenants
• Adhere to and follow the Residential Lettings Standard Operating Procedures

What will it take to be successful?

We are seeking someone with a proven track record in Residential Lettings. You will be an excellent team builder who is skilled at maximising cross selling opportunities. The Head of Lettings will be a strong negotiator with great interpersonal and communication skills, who has the ability to work under pressure to meet deadlines. You will be IT literate and comfortable working with databases and relevant software.

Hours

Full time

Contract type

Permanent

Location

Winchester

Why choose us?

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients' future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm's heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.