Pharmacy Systems Governance Specialist

Contract: Secondment/FTC for 6 months, Full-time

Closing date: 16th December 2025

Recruitment Partner: Katrina,

About the role

If you were excited by new and innovative pharmacy systems design (such as 'Scan to Accuracy Check' and 'Assisted Due Date Dispensing') and are a registered pharmacy professional (either a technician or pharmacist) with a keen eye for safety and compliant operational process, you could apply to join our team in the Superintendent Pharmacist's Office.

The Pharmacy Systems Governance team has a vacancy for a Pharmacy Systems Governance Specialist (L6) who will be supporting development of the latest technologies to safeguard professional accountabilities and deliver effective solutions, driving both efficiency and safety.

The role reports into the Pharmacy Systems Governance Manager, who works for the Head of Pharmacy Systems Governance within the Superintendent Pharmacist's Office.

The role is accountable for identifying and championing patient safety opportunities in newly developed pharmacy systems and prompting system development and process design to maximise outcomes. Maintaining and where necessary initiating risk register activity with the goal of reducing the likelihood and/or severity of patient safety incidents and keeping each up to date and on track.

Key responsibilities

• Development of pharmacy processes and Standard Operating Procedures

• Investigation and determination of root cause of incidents

• Risk Management processes

• Delivering actions for the Patient Safety Strategy

• Identifying opportunities where system improvements and innovations may improve patient safety and reduce risk

• Data analysis of errors and generation of reports and presentations which summarise risk and opportunity for senior leaders and stakeholders

• Working closely with central teams collaborating to drive the evolution of pharmacy practice through innovation

What you'll need to have

• Experienced pharmacist, dispenser or registered technician (ideally with a minimum of three years post-registration) with high personal credibility

• Working knowledge of regulations applicable to pharmacy and provision of healthcare services including through digital media

• Excellent communication skills, verbal and written with high attention to detail

• Ability to adapt and to be flexible to meet the demands of the business with pace

• Proven ability to understand complex concepts, analyse data and information from numerous sources and make recommendations to improve processes, reduce risk and increase safety and efficiency

• Desire to lead, prioritise, organise, and manage a demanding personal workload (and that of his/her team) with appropriate pace whilst maintaining a consistently high quality of output

It would be great if you also have

• Understands the external context for pharmacy, digital healthcare, and medicines supply chain logistics

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Keywords
Pharmacy, Systems, Governance, Specialist

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