Support Worker – Complex Care

Job Role:
Support Worker - Days

Service:
Creative Care - Leicester Complex Care

Hours per week:
21 Hours per week

Hourly Rate:
£12.21

Location:
Leicester

About Creative Care - Leicester Complex Care Service
Located in the heart of Leicester, Creative Care offers a warm, welcoming, and thoughtfully adapted residential setting for adults with complex care needs. Our service supports individuals living with acquired brain injuries, learning disabilities, physical disabilities, and mental health conditions.

Each resident benefits from a private, individually designed flat, many with access to gardens, promoting independence and comfort. While some flats have their own outside space, all residents have access to communal outdoor areas. With a strong focus on personcentred care, we provide 24hour care support tailored to each individual's needs, ensuring a safe, therapeutic, and nurturing environment where residents can thrive.

All individuals require support with behaviours that challenge, and we work closely with each resident to provide the best care possible.

A Day in the Life of a Support Worker
No two days are the same, just like the individuals we support. As a Support Worker, you'll be instrumental in delivering bespoke, personcentred care. Every resident has a unique story and journey, and your role is to help them achieve meaningful outcomes, however big or small. From providing personal care and complex behavioural support to encouraging independence and building strong, trusting relationships, you'll receive all the training you need to make a real difference. This is a rewarding opportunity to work with people who have complex care needs and to help them live life as fully and independently as possible.

Employee Benefits
As a notforprofit organisation, we truly value our team and the incredible work they do. That's why we offer:

• Training & Development: Access accredited and inhouse training courses. We cover the cost of your qualification, and upon completing Level 2 or above, you'll receive a £150 bonus (plus £50 for completing the Care Certificate).
• Discount Schemes: We cover the cost of your Blue Light Card, giving you access to discounts on childcare, shopping, and online courses.
• Refer a Friend: Earn a £200 bonus for each successful referral who joins Creative Care.
• Technology Support: Benefit from digital tools including rota and care planning apps, with full training provided.

What We're Looking For
While experience in care is welcome, it's not essential-full training is provided.

We're looking for compassionate individuals who share our values and are dedicated to making a positive impact. You'll be a strong advocate for those you support, helping to create a nurturing, innovative, and inclusive environment where both residents and staff can thrive.

Ready to Change Lives? Apply Now
If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our prescreening stage, a member of our friendly team will be in touch to guide you through the next steps

About Creative Care And We Change Lives (WCL)
Creative Care is part of We Change Lives (WCL), a charity based in the Northwest and Midlands, supporting people with a wide range of needs including complex health conditions, disabilities, and mental health challenges. WCL is committed to delivering compassionate care and enabling individuals to live purposeful, fulfilling lives across residential, supported living, and communitybased services.