Accounts Assistant

2 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Insite Finance Full time

Accounts Assistant
Hemel Hempstead | Office-based | Property & Housing
Salary: £28,000 - £32,000
We are recruiting on a confidential basis for an
Accounts Assistant
to join a well-established organisation operating within the
property and housing
sector. This role sits within a central finance function and offers hands-on exposure to high-volume transactional accounting, customer queries and financial administration.

This is a great opportunity for someone with existing finance experience who enjoys accuracy, problem-solving and working as part of a collaborative team.

The Role
Working closely with a senior accountant, the Accounts Assistant will support the day-to-day running of a busy finance operation, ensuring transactions are processed accurately and queries are resolved efficiently.

Key responsibilities include:

  • Supporting daily payment and repayment processes, ensuring accuracy and timeliness
  • Investigating and resolving returned or failed payments, liaising with customers where additional information is required
  • Monitoring and reducing unallocated balances through regular review and follow-up
  • Managing and responding to finance-related inbox queries, ensuring timely and professional communication
  • Liaising with internal teams and external stakeholders to resolve queries and discrepancies
  • Assisting with daily reconciliations and reporting
  • Producing ad hoc reports to support finance and operational teams
  • Contributing to process improvements and documenting procedures
  • Providing cover across the wider finance team during periods of absence or peak workload

About You
You are likely to have:

  • Previous experience in a finance or accounts role
  • Strong attention to detail and a high level of accuracy
  • Good working knowledge of Excel, Word and Outlook, including basic data manipulation
  • Confidence communicating with a range of stakeholders, both internally and externally
  • The ability to manage multiple tasks and prioritise effectively
  • A customer-focused approach and a willingness to learn

AAT or similar qualifications are beneficial but not essential. Candidates qualified by experience are equally encouraged to apply.

Working Pattern

  • Full-time, permanent role
  • Office-based position in
    Hemel Hempstead

Why Apply
This Accounts Assistant role offers stability, exposure to a structured finance environment, and the chance to build experience within the
property and housing
sector. You'll be supported by an experienced team and given the opportunity to develop your skills over time.


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