Sales Administrator

Sales Administrator

Location: Belfast (Office-based) Hours: Monday – Friday, 8am–4pm Salary: Competitive + Benefits Reports to: Sales Team Lead

About the Company

This Belfast-based organisation is a leading manufacturer of professional technology solutions used by organisations across the UK and internationally. Their products are deployed in a wide range of sectors including healthcare, local government, transport, retail, hospitality, private security, waste management, education, parking services, and major venue operations.

Their technology is used at thousands of sites, supporting safer, more transparent, and more efficient operations across multiple industries.

About the Role

We're looking for a forward-thinking, highly organised Sales Administrator to join a growing team in Belfast. This role is essential in supporting the wider sales function and ensuring customers receive a professional, seamless experience from enquiry through to delivery.

You'll work closely with the sales team, coordinating orders, managing communications, preparing documentation, and keeping everything running smoothly. This is the ideal role for someone who enjoys variety, takes initiative, and thrives in a fast-paced environment where organisation and attention to detail really matter.

Key Responsibilities

Sales Support

• Handle incoming enquiries via phone, email, and online channels.
• Prepare quotes, proposals, and product information packs.
• Assist the sales team with organisational tasks and pipeline updates.
• Schedule product demonstrations and customer calls.

Order Processing & Coordination

• Process sales orders accurately and maintain detailed records.
• Liaise with production and logistics teams to ensure timely fulfilment.
• Track order progress, update internal systems, and communicate timelines.

Customer Service & Relationship Management

• Provide clear, proactive customer updates.
• Maintain long-term professional relationships with clients.
• Record and escalate feedback or technical queries as needed.

Sales Team Organisation

• Maintain CRM data and ensure accuracy.
• Prepare sales reports and internal meeting updates.
• Support marketing and sales activity, including campaigns and events.

General Administration

• Assist with invoicing, documentation, and after-sales support.
• Contribute to process improvements.
• Bring proactive ideas to support team efficiency and customer experience.

About You

Essential

• 2+ Years experience in sales support, administration, or customer service.
• Strong organisational skills and ability to multitask.
• Excellent communication skills, both written and verbal.
• Confident using CRM systems and MS Office.
• High attention to detail and accuracy.
• Proactive, solutions-focused mindset.
• Comfortable working in a fast-paced, team-focused environment.

Desirable

• Experience in technology, manufacturing, or B2B environments.
• Familiarity with sales processes or order management.
• An interest in innovative technology or digital solutions.

Benefits

• Competitive salary
• Company pension
• Monday–Friday daytime hours
• Free on-site parking
• Training and development opportunities
• Supportive, collaborative team culture
• Exposure to innovative products used across multiple industries

Why Join Us

You'll join a forward-thinking team working with innovative technology used across many sectors. The role offers structured hours, a supportive environment, and the chance to make a real impact on how the sales function operates day to day. You'll learn from experienced colleagues, work with exciting products, and be part of a business where your contribution genuinely matters.

How to Apply

If you're an organised, motivated individual who thrives in a busy, customer-focused environment, we'd love to hear from you.