Corporate Receptionist

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLLRole Purpose The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.What this job involvesTake ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experienceDelivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveriesReceive, direct and relay telephone, email and other queries via front of houseGreet, assist and direct candidates/new hires/visitors and the general public appropriatelyContinual awareness of all onsite events, to ensure visitor experience is personalised and optimisedProactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detailUndertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerationsMonitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is capturedCreate and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spacesHigh awareness of local area services such as shops, restaurants, hotels and transport, in order to support customersDaily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and eventsProvide timely, accurate & personalized response to meetings and events enquiriesWork flexibly in different settings as part of a the teamCoordinate the daily updating of room booking displays in line with local/regional processesPlay a key part in supporting onsite space audits and walk-the-store processesSupport and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasksEvery day is different, and in all these activities, we'd encourage you to show your ingenuity. Sounds like you? To apply you need to be / have:Experience in reception, concierge or related fieldPrevious catering or hospitality experience is desirableExcellent people skills and ability to interact with a wide range of client staff and demandsPrevious experience of working within a high profile corporate environmentFacilities Management exposure would be beneficialFluency in English and local languageStrong PC literacy and proven ability to manage daily activities using various systems.Very high attention to detailOutstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.Ability to maintain professionalism at all times and be an ambassador of the team.Be an excellent team player with the want to go above and beyond for each otherWhat you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...Apply today at Location: On-site –London, GBRJob Tags:HiringIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the table If you require any changes to the application process, please email or call +44 (0) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.