Current jobs related to Front Office Agent - Windermere LA NE - Gilpin Hotel & Lake House

  • Front Office Agent

    2 days ago

    Windermere, United Kingdom Gilpin Hotel & Lake House Full time

    **Company Description** At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be...

  • Front Office Agent

    6 days ago

    Windermere, United Kingdom Gilpin Hotel & Lake House Full time

    **Salary: £27,495 to £31,005** **Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £153 to £460 per month.** **Hours: 45 hours per week.** **Be part of a great team.** **Work in a stunning location.** **THE ROLE OF FRONT OFFICE AGENT** The Front of House team at...

  • Front Office Agent

    1 week ago

    Windermere, United Kingdom Gilpin Hotel & Lake House Full time

    **Company Description** At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be...

  • Luxury Front Desk Agent

    2 weeks ago

    Windermere, United Kingdom Auberge du Soleil Full time

    A luxury Lake District hotel is seeking a Front Office Agent to provide exceptional guest experiences. Responsibilities include managing check-ins, coordinating guest requests, and ensuring high standards of service. The ideal candidate has experience in front office operations, strong communication skills, and a proactive mindset. Competitive salary...

  • Luxury Front Desk Agent

    2 weeks ago

    Windermere, United Kingdom Old Edwards Inn and Spa Full time

    A prestigious five-star retreat in the Lake District is seeking a Front Office Agent to deliver exceptional guest experiences. You will manage check-ins and coordinate guest requests, embodying warmth and professionalism. Applicants should have previous front office experience and a keen eye for detail. Salary ranges from £28,665 to £31,005, plus variable...

  • Luxury Front Desk Agent – Concierge

    2 weeks ago

    Windermere, United Kingdom Daniel Full time

    A luxury hotel in the Lake District is seeking a Front Office Agent to deliver exceptional guest experiences. Responsibilities include managing bookings and check-ins, coordinating guest requests, and ensuring smooth operations with a focus on personalized service. Ideal candidates will possess strong communication skills and a proactive attitude....

  • Luxury Front Desk Agent

    2 weeks ago

    Windermere, United Kingdom The Ranch at Rock Creek Full time

    A five-star luxury hotel in the Lake District is seeking a Front Office Agent to provide exceptional guest experiences. The role includes managing check-ins and coordinating guest requests with various departments. Ideal candidates will have prior guest service experience, strong communication skills, and impeccable attention to detail. This position offers...

  • Host

    4 days ago

    Windermere LA NE, United Kingdom Gilpin Hotel & Lake House Full time £25,480 - £27,560 per year

    Host – Gilpin Hotel & Lake HouseSalary: from £25,480 to £27,560Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.Step into a role that blends warm hospitality with the magic of the Lake District. As a Host at our beautiful, secluded property,...

  • Front Office Team Member

    2 weeks ago

    Windermere, United Kingdom The Belsfield Hotel Full time

    **Job Ref**:INT21787 **Branch**:The Belsfield Hotel **Location**:Belsfield Hotel, Windermere **Salary/Benefits**:£12.00 per hour **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:8 hour shifts **Hours per week**:40 **Posted date**:07/10/2024 **Closing date**:09/11/2024 Who are we? Aimbridge Hospitality EMEA are a division of the...

  • Front of House Supervisor

    1 week ago

    Windermere, United Kingdom World of Beatrix Potter Full time

    **We are looking for a Front of House Supervisor or Part Time Job Share Supervisors for the brand new Peter Rabbit Café in Bowness.** **Overview** The Front of house Supervisor is responsible for the smooth, efficient & safe day-to-day operation of the Front of House and all aspects of the Café to ensure optimum customer satisfaction, along with the...

Front Office Agent

2 weeks ago

Windermere LA NE, United Kingdom Gilpin Hotel & Lake House Full time £34,000 - £38,000 per year

Front Office Agent – Gilpin Hotel & Lake House

Salary: from £28,665 to £31,005

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.

Join the outstanding team at Gilpin Hotel & Lake House, a five-star retreat in the heart of the Lake District. Proudly recognised with Two Michelin Keys, Gilpin offers an exceptional standard of hospitality, blending heartfelt service with refined elegance. We're looking for a passionate and professional Front Office Agent to be the face of our guest experience - delivering seamless bookings, arrivals, genuine warmth, and memorable moments from check-in to farewell.

Your Role as Front Office Agent:

  • Greets guests with warmth, efficiency, and genuine care.
  • Manages check-ins, check-outs, and reservations with precision.
  • Coordinates guest requests and concierge services with flair
  • Liaises with housekeeping, spa, and restaurant teams to ensure smooth operations.
  • Upholds Gilpin's standards of luxury, discretion, and personalised service.
  • Contributes to a culture of excellence, learning, and genuine care.
  • Promotes the highest standards of etiquette, presentation, and professionalism.

What You Bring:

  • A confident communicator with a natural sense of hospitality.
  • Impeccable attention to detail and a positive, proactive mindset.
  • Previous front office or guest service experience (luxury preferred).
  • Comfortable with booking systems and multitasking under pressure.
  • A team player who thrives in a fast-paced, guest-focused environment.

What We Offer:

  • The chance to work alongside a team of passionate professionals.
  • A supportive, dynamic and creative environment.
  • Opportunities for growth and development within the Gilpin family.
  • Staff meals, uniform, and generous gratuities.
  • A stunning Lake District setting that inspires every day.
  • The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
  • The prestige of working within two of the world's most respected hospitality networks: Relais & Châteaux and Pride of Britain Hotels.

If you're ready to bring your personality, professionalism, and passion to our front desk, we'd love to hear from you.

Apply now: send your CV to

Learn more about our Front Office Agent role:

Job Types: Full-time, Permanent

Pay: £28,665.00-£31,005.00 per year

Benefits:

  • Canteen
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free or subsidised travel
  • Gym membership
  • On-site parking

Work Location: In person