Solution Lead

2 days ago

Basildon, Essex, United Kingdom Mark Loucas Full time
Solution Lead - Payments/Acquiring - Contract
  • Work with  client and internal stakeholders to define E2E Product Proposition, Target Operating Models, Engagement Scope and the end-to-end Solution for selected merchant segments as part of integration initiative aiming at replacing scattered local propositions and solutions with strategic, consolidated   offering
  • Work with business representatives to define mandatory features to make this proposition successful in identified segments and rmarkets markets.
  • Create prioritized product backlog for initial deployment
  • Define HL roadmap for evolving the proposition / offering as well as the further deployment into market, including transition approach from local solutions to consolidated one
  • Plan solution related delivery activities, align with project management, other workstreams and manage a team of business analyst from solution team to execute on the plan and provide guidance and support
  • Oversee definition of Solution requirements across customer experience, processing, operational engagement and business performance
  • Work with a team of Business Analysts to capture client requirements
  • Responsible for following agreed engagement model and solution design methodology and responsible for initial internal quality standards for all deliverables
  • Report and escalate to Solution Director, engage with product / process leads to establish yourself as the internal point of solution orchestration, inquiry and decision validation
  • Identify major gaps, issues and new product or capability implementations and work with Product Leads and Technical Solution Architect(s) on resolution
  • Manage quality, accuracy and integrity of proposition, requirements, process and solution documentation
  • Drive the handshake of solution documentation into the development organisation

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